Store Customer Service Specialist

Sherwin-Williams Company • Lititz, PA • 12h ago

Reference #: 2543934 This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work within 20 miles of Store #1230, located at: 814 LITITZ PIKE LITITZ, PA 17543

Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements:

Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

UPMC • Lititz, PA • 5d ago

Retail & Hospitality

Purpose: Responsible for the preparation and service of high quality, nutritionally-appropriate foods that are satisfying to the guest. Observes safe food handling procedures and maintains sanitation of work area and equ...

5d ago

Go to Apply

Walmart Retail Specialist

Acosta Group • Lancaster, PA • 5d ago

Retail & Hospitality

Walmart Retail Specialist General Information Company: PRE-US Location: LANCASTER, Pennsylvania, 17602 Ref #: 12942 Pay Rate: $ 14.00 Experience/skills and/or location may influence position wage rate Function: Merchandi...

5d ago

Go to Apply

Walmart Retail Specialist

Acosta Group • Reading, PA • 5d ago

Retail & Hospitality

Walmart Retail Specialist General Information Company: PRE-US Location: READING, Pennsylvania, 19606 Ref #: 36188 Pay Rate: $ 14.00 Experience/skills and/or location may influence position wage rate Function: Merchandisi...

5d ago

Go to Apply

Retail Coverage Merchandiser - Walmart

Acosta Group • Lancaster, PA • 5d ago

Retail & Hospitality

Retail Coverage Merchandiser - Walmart General Information Company: ACO-US Location: LANCASTER, Pennsylvania, 17601 Ref #: 115266 Pay Rate: $ 17.00 Experience/skills and/or location may influence position wage rate Funct...

5d ago

Go to Apply

Wireless Retail Sales Associate - W2945

OSL Retail Services • Parkesburg, PA • 1w ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $15/hour base pay and uncapped commission! Employees earn $20/hour just hitting minimum expectations and top performers...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.