Senior Catering Sales Manager

Marriott • Boston, MA • 9h ago

Additional Information

Job Number 25197140

Job Category Sales & Marketing

Location The Ritz-Carlton Boston, 10 Avery Street, Boston, Massachusetts, United States, 02111VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Boston%2C%2010%20Avery%20Street%2C%20Boston%2C%20Massachusetts%2C%20United%20States%2C%2002111)

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: $37.02 - $48.56 per hour

Bonus Eligible: Y

JOB SUMMARY

Responsible for proactively soliciting group/catering business. The position is accountable for handling large group or other customer segments related to opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Verifies that business is turned over properly and in a timely fashion for proper service delivery in accordance with brand standards of excellence. Creates opportunities to grow the account base through customer interactions.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 5 years experience in the sales and marketing or related professional area.

4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in sales and marketing or related professional area.

CORE WORK ACTIVITIES

Understanding Market Opportunities & Driving Revenue

Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.

Partners with group/catering colleagues to effectively manage business opportunities.

Responds to and manages larger and more complex incoming group/catering opportunities for the property.

Identifies, qualifies and solicits new group/catering business to achieve personal and property revenue goals.

Focuses efforts on group/catering accounts with significant potential sales revenue.

Develops effective group/catering sales plans and actions.

Works with partners to develop creative ideas and proposals for group/catering events.

Maximizes revenue by upselling packages and creative food and beverage.

Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

Closes the best opportunities based on market conditions and individual property needs.

Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Handles complex business with significant revenue potential as well as significant customer expectations.

Building Successful Relationships

Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.

Provides excellent customer service in order to grow share of the account.

Manages and develops relationships with key internal and external stakeholders.

Uses sales resources and administrative/support staff.

Additional Responsibilities

Utilizes intranet for resources and information.

Participates in site visits.

Develops and facilitate execution of contracts as required.

Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Executes brand's Customer Service Standards and property's Brand Standards through the sales process.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Go to Apply

Retail Stocking Supervisor

Harbor Freight Tools • Braintree, MA • 1d ago

Retail & Hospitality

172260BRPosting Title:Retail Stocking SupervisorJob Description: A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters...

1d ago

Go to Apply

Hotel Food and Beverage Supervisor

FM • Norwood, MA • 1d ago

Retail & Hospitality

Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties. Shaping the market since 1952, the company acquires, develops, manages, and serves...

1d ago

Go to Apply

Assistant Restaurant Leader

Raising Cane's • Boston, MA • 2d ago

Retail & Hospitality

Company Description Starting from $60,000 - $68,000 annually plus monthly training incentive of $750 Pay is based on location, experience, and qualifications etc. *Monthly incentives after training vary and are based on...

2d ago

Go to Apply

Dining Associate - Barista

Fooda • Boston, MA • 2d ago

Retail & Hospitality

Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through o...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.