Mobile Device Management Administrator

GovCIO • Austin, TX • 6h ago

Overview

GovCIO is seeking a highly skilled Journeyman-level Mobile Device Management (MDM) Administrator to support the administration, security, and lifecycle management of mobile devices across our enterprise environment. The ideal candidate will have extensive experience managing Android and iOS devices within Microsoft Intune, with preference given to those who have supported Department of Defense (DoD) environments. This role requires a proactive, process-oriented professional who takes initiative, strengthens documentation, and brings new ideas to improve mobility operations. This position is located within the United States and will be a fully remote position.

Responsibilities

Manage, configure, and maintain Android and iOS mobile devices using Microsoft Intune (Endpoint Manager).

Develop, refine, and enforce mobile security policies, compliance rules, and configuration profiles.

Support device lifecycle activities: provisioning, enrollment, troubleshooting, patching, and decommissioning.

Implement and maintain automation using Microsoft Graph API and Power Automate.

Collaborate with cross-functional teams to enhance MDM strategy, security posture, and user experience.

Create and maintain comprehensive documentation for configurations, processes, and operational procedures.

Identify and implement process improvements to drive efficiency and innovation.

Ensure adherence to DoD mobility, cybersecurity, and compliance requirements, including applicable STIGs.

Qualifications

Bachelor's with 5 - 8 years (or commensurate experience)

Required Skills and Experience

Hands-on experience administering Android and iOS devices within Microsoft Intune.

Strong understanding of MDM/EMM principles, mobile security, compliance, and policy design.

Experience with Microsoft Graph API for automation, reporting, or integrations.

Proficiency in creating or maintaining automated workflows via Power Automate.

Proven ability to produce clear, accurate, and thorough technical documentation.

Strong initiative, analytical thinking, and problem-solving skills.

Must have current and active CompTIA Security+ certification.

Clearance Required: Active Secret Clearance

Preferred Skills and Experience

Prior experience supporting DoD mobility environments or federal MDM operations.

Familiarity with Azure AD, Conditional Access, Zero Trust mobile security, and identity-driven device management.

Experience working with STIG compliance.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

During the Interview Process

Virtual video interview conducted via video with the hiring manager and/or team

Camera must be on

A valid photo ID must be presented during each interview

During the Hiring Process

Enhanced Biometrics ID verification screening

Background check, to include:

Criminal history (past 7 years)

Verification of your highest level of education

Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform, to include certification preparation content

Training, Education and Certification Assistance*

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $100,000.00 - USD $120,000.00 /Yr.

Submit a referral to this job (https://careers-govcio.icims.com/jobs/7230/mobile-device-management-administrator/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834385473)

Location US-Remote

ID 2025-7230

Category Information Technology

Position Type Full-Time

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