Posting Title: Learning and Development Program Manager
Reports To: Sr. Manager, Talent Development
Location: San Jose, California | Hybrid
Salary Range: $120,000 to $150,000
Final determination of a successful candidate's starting pay will vary based on a number of factors, including market location and may vary depending on job-related knowledge, skills, education and experience. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. Our compensation reflects the cost of labor across several US geographic markets.
WHO WE ARE
For more than 70 years, Cupertino Electric, Inc. (CEI) has been powered by people who've built a reputation for delivering high-profile, complex projects. Real, tangible things that alter the landscape and improve lives. But even more than that, we've built a reputation for integrity. We're problem solvers and innovation seekers. We're team players and safety fanatics. And we always-always-do the right thing. Even when no one is looking. Because what we do here is important, but how we do it is everything.
THE PEOPLE TEAM
To be a truly great company, you need great people, and you need to put them first. The People Team at Cupertino Electric helps employees create and achieve unlimited possibilities for themselves and the company. With services like internal communications, marketing, talent management, employee relations, and total rewards, the People Team supports the over 4,900+ employees at CEI who safely engineer and build complex commercial, data center and energy projects across the United States.
ABOUT THE ROLE
Reporting to the Sr. Manager, Talent Development, the Talent Development Partner will be responsible for the design, development, and facilitation of employee talent development solutions. This position will develop, maintain, enhance and manage projects, programs, policies and procedures related to CEI's employee career development. This position works in partnership with HR colleagues and key stakeholders throughout the organization. The Talent Development Partner assists in the development and implementation of employee training programs including virtual, instructor-led, and blended techniques. With minimal oversight, they will deliver departmental development services encompassing cultural transformation, team effectiveness, and employee development.
ROLE SCOPE:
A successful individual in this role will be able to accomplish the following:
Strategy
Collaborates with leadership in the development of an employee talent development strategy
Supports the implementation of talent strategies for CEI's workforce development strategies.
Drives innovation to improve organizational development effectiveness.
Utilizes structures and processes to plan and manage the orderly implementation of change.
Utilizes a consultative process that includes discovery (identifying problems and determining performance gaps), developing and agreeing on solutions to solve the problem delivering the services, and evaluating the overall project and desired outcomes
Supports departmental development initiatives, including needs assessments, orientation, employee development, and annual training
Program Management
Adopts current programs and continues to execute against deliverables and timelines
Analyze, assess, and recommend program improvements based on feedback and lessons learned
Design and deliver learning programs to build employee capabilities
Oversee program communication, implementation, change management, evaluation, and refinement
Develop and implement curricula and learning paths for employee development
Collaborate with internal stakeholders to launch and maintain employee development career programs
Collaborate with business units and People team members to establish career paths
Lead development of individual learning plans for career development
Use evaluation data on an on-going basis to revise and continuously improve programs
Analyze and periodically report on learning needs assessment in support of employee development
Evaluate effectiveness of programs through assessments, surveys, and feedback from trainees, department managers and Subject Matter Experts (SMEs) to continuously improve training offerings
Utilizes evaluation strategies to measure reaction, cognitive learning, and performance improvement in identified programs
Measures and reports on the impact of programs on organizational goals
Reports compliance management and others as appropriate
Provide clear program reporting and evaluation outcomes to senior leadership
Support the planning and operationalizing of development programs and processes
Scale project initiatives and sustain programmatic solutions
Project Management
Establish project goals, tasks, timelines, and achieve desired outcomes
Manage projects effectively using appropriate tracking and reporting tools
Participate in or lead learning project teams to build positive, collaborative partnerships among business stakeholders, SMEs, and peers
Identify organizational opportunities, present a variety of solutions, and influence leadership to support project initiatives
Communicate effectively project milestones, accomplishments, and roadblocks with key stakeholders
CEI Culture
Develop and maintain effective relationships with team members, leaders at all levels of the organization and external partners
Demonstrates and values CEI's culture and will not only fit in, but will bring a new and different perspective to the organization
Uphold the Talent Development's reputation as a trusted advisor
Facilitation
Dynamic facilitator who uses innovative methods to facilitate, increase learner engagement and retention, and improve employee performance
Facilitate employee development workshops and lead/coordinate virtual and instructor-led training programs
Learning & Development / Instructional Design
Comprehends adult learning theory or instructional design to develop strategies to address performance issues
Monitor utilization of Learning Management System (LMS) to manage the administration of all training activities and learner data including transcripts, compliance records, and certifications
KNOWLEDGE:
Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept/peer review).
COMPLEXITY:
Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise.
SUPERVISION:
Determines methods and procedures on new assignments and may coordinate activities of other personnel
ABOUT YOU
Demonstrates full cycle project/program management experience from conception and initiation, planning, execution, performance/monitoring, and project close or program maintenance
Knowledgeable of performance management best practices, processes, and systems
Knowledgeable of the voice of the employee and engagement best practices, processes, and systems
Utilize critical thinking and effective problem-solving skills to solve a range of organizational challenges related to employee development and learning.
Demonstrates consultative approach: excellent communication and influencing skills to communicate effectively and credibly, both verbally and in writing, with audiences at all management levels
Excellent organizational, planning, analytical, verbal, and written communication skills with the ability to distill complex ideas into key messages
Knowledgeable of best practices and current industry trends and takes advantage of cutting-edge and innovative ideas.
Knowledgeable of effective adult learning, instructional design, and employee career development strategies and methods
Strong strategic-thinking skills with an ability to collaborate with team members on best practices
Strong business acumen and understanding of how learning and development impacts the overall organization
Strong relationship building and stakeholder management skills, including experience owning client relationships with senior leaders
Demonstrates flexibility in response to competing demands, shifting priorities, and organizational constraints.
Ability to analyze and synthesize data from multiple sources to identify themes and develop compelling recommendations
Ability to work autonomously and effectively in a fast-paced, complex, hybrid environment
Ability to effectively provide positive and constructive feedback on work performed by peers, instructional designers, and subject matter experts
Ability to operate collaboratively and influence as a trusted partner
Comfortable with ambiguity, uncertainty, and a constantly evolving business landscape
Ability to handle sensitive and highly personal information daily and maintain confidentiality in a professional manner
MINIMUM QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Bachelor's degree in Human Resource Management, Organizational Development or other relevant social science discipline.
Licensure/Certifications: Crucial Learning Facilitation Certification and/or Franklin Covey Facilitation Certification preferred
Experience:
Eight (8) years of talent development experience; or six (6) years with a Master's degree or equivalent experience
Five (5) years of Instructional Design experience in a corporate environment, preferred
Three (3) years of direct experience in organizational development and/or organizational learning program design
Experience translating business objectives into actionable learning strategies and goals
Strong dynamic facilitator of in classroom or virtual settings using current learning technologies
Experience managing multiple initiatives and timelines while identifying and implementing continuous improvements in approach and design
Working knowledge of HR, Learning Management and Learning Experience Systems
LI-SA1
PLEASE NOTE: CEI will never ask for any money or financial information from applicants during the hiring process. To learn more about "job scams" how to avoid them, click here. (https://consumer.ftc.gov/articles/job-scams)
CEI is a place where every single person can-and does-have an impact on the work we do and the communities we serve. Here, you can build your own story and grow to your full potential. You can collaborate and celebrate with amazing people. And you'll go home every day knowing you helped contribute to important work that shapes people's lives. Our commercial, data center and energy projects may be complex, but our approach is simple. We build great things and we do it with great people.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department, program or project needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Cupertino Electric Inc. aims to make cei.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact us at ceijobs@cei.com or 1-(877)-747-4CEI.
Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
