Customer Service Associate

Walgreens • Cotati, CA • 1d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1726166BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 7800 OLD REDWOOD HWY,COTATI,CA,94931

Full District Office Address: 7800 OLD REDWOOD HWY,COTATI,CA,94931-05106-03084-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 03084-COTATI CA

Pay Type: Hourly

Start Rate: 16.5

Max Rate: 18

Similar Jobs

Part Sales Manager - Part Time

AutoZone, Inc. • Santa Rosa, CA • 1d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Petaluma, CA • 1d ago

Management & Administrative

1d ago

Go to Apply

Administrative Assistant, Sr.

AeroVironment • Petaluma, CA • 2d ago

Management & Administrative

Worker Type Regular Job Description The Sr. Administrative Assistant provides analytical and specialized and high-level administrative support to relieve executive, administrative and line managers of complex details and...

2d ago

Go to Apply

Field Service Representative II

AeroVironment • Petaluma, CA • 3d ago

Management & Administrative

Worker Type Regular Job Description Position Responsibilities: The Field Service Representative II will begin their AV career by going through our extended training course (satisfactorily passing this course is a job req...

3d ago

Go to Apply

Field Service Representative Instructor I

AeroVironment • Petaluma, CA • 3d ago

Management & Administrative

Worker Type Regular Job Description Summary The Field Service Representative (FSR) Instructor I operates and provides instruction on Medium UAS (MUAS), specifically the Jump20 platform, in the classroom (Petaluma, CA) an...

3d ago

Go to Apply

Wireless Sales Manager

Acosta Group • Napa, CA • 1w ago

Management & Administrative

Wireless Sales Manager General Information Company: PRE-US Location: NAPA, California, 94928 Ref #: M101227 Pay Rate: $ 21.00 Experience/skills and/or location may influence position wage rate Function: Field Management...

1w ago

Go to Apply

Director, Operations Analytics and Workforce Management

Insight Global • Santa Rosa, CA • 1w ago

Management & Administrative

Job Description The Director of Operations Analytics and Workforce Management will be responsible for overseeing three critical areas: Workforce Planning and Optimization, Operations Analytics and Operations PMO (Project...

1w ago

Go to Apply

Customer Service Associate

Walgreens • Santa Rosa, CA • 1w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1w ago

Go to Apply

Sr. Sales Manager

Travel + Leisure Co. • Windsor, CA • 1w ago

Management & Administrative

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded...

1w ago

Go to Apply

Sales Manager

Travel + Leisure Co. • Windsor, CA • 1w ago

Management & Administrative

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.