Customer Service Associate

Walgreens • Ashland, MA • 2h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1726068BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 339 POND ST,ASHLAND,MA,01721

Full District Office Address: 339 POND ST,ASHLAND,MA,01721-02327-18065-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 18065-ASHLAND MA

Pay Type: Hourly

Start Rate: 16

Max Rate: 18

Similar Jobs

Manager

Cheesy Street Grill, LLC • Natick, MA • 1h ago

Management & Administrative

Manager Wanted! (I-90 Mass Turnpike Service Plaza) Cheesy Street Grill is hiring a Manager for the Natick Service Plaza. Back entrance/parking for employees to avoid traveling on I-90. We are a fast casual grilled cheese...

1h ago

Go to Apply

Microsoft D365 ERP (F&O) Functional Manufacturing Manager

PwC • Boston, MA • 2h ago

Management & Administrative

Specialty/Competency: Microsoft Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 80% A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their...

2h ago

Go to Apply

Customer Service Representative

U-Haul • North Smithfield, RI • 2h ago

Management & Administrative

Location: 408 Eddie Dowling Hwy, North Smithfield, Rhode Island 02896 United States of America This is a part time position starting at $16.50/hr, and will go up to $17.50/hr after four months. Are you a people person? D...

2h ago

Go to Apply

Consultant, Industry Solutions, Life Science

Deloitte • Boston, MA • 2h ago

Management & Administrative

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-...

2h ago

Go to Apply

Administrative Assistant/Receptionist

Advocates • Sterling, MA • 3h ago

Management & Administrative

Starting Rate: \$19.00/hour The Administrative Receptionist creates a welcoming environment in which visitors are greeted and requests are managed. This position is responsible for efficient and accurate office procedure...

3h ago

Go to Apply

Administrative Assistant III, Hematology Oncology

Beth Israel Lahey Health • Boston, MA • 3h ago

Management & Administrative

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description Summary The Administrative Assistant III will support the Hematology Oncology Department at...

3h ago

Go to Apply

Executive Administrative Assistant

Takeda Pharmaceuticals • Boston, MA • 3h ago

Management & Administrative

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (...

3h ago

Go to Apply

Events Administrative Assistant

Marriott • Boston, MA • 3h ago

Management & Administrative

Additional Information Job Number 25197183 Job Category Food and Beverage & Culinary Location Sheraton Boston Hotel, 39 Dalton Street, Boston, Massachusetts, United States, 02199VIEW ON MAP ( https://www.google.com/m...

3h ago

Go to Apply

HR Recruiter

Robert Half • Marlborough, MA • 3h ago

Management & Administrative

Description Robert Half's client in Marlborough MA is seeking an experienced recruiter to support their growing team! Responsibilities include: Creating job postings Recruiting skilled talent Sorting through resumes Cond...

3h ago

Go to Apply

TMT Supply Chain Operations Consultant, Director

PwC • Boston, MA • 4h ago

Management & Administrative

Specialty/Competency: Operations Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% At PwC, our people in operations consulting specialise in providing consulting services on optimising o...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.