Back to Jobs search

Customer Service Representative (CSR)

Performance Food Group • Augusta, ME • 19h ago

134214BR

Job Title:

Location:

Performance NorthCenter (0710)

Job Description:

Position is in-office located in Augusta, Maine.

Schedule:

Sunday 10a - 5p

Monday - Thursday 8a-5p

$17.50-$19.00 dependent on experience

We are looking for someone with demonstrable customer centric attitude and professional demeanor. Must be proficient in MS Office suite - Outlook, Word & especially Excel in a SharePoint environment.

We Deliver the Goods:

Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more

Growth opportunities performing essential work to support America's food distribution system

Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Purpose:

A Customer Service Associate at Performance Foodservice is vital to the success of our Company. As a part of the sales support team, this position is the first point of contact for all customers that have questions about their order, our products or about Performance Foodservice. They act as a liaison between the customer and the Sales Account Representative as well as internal departments. They are a member of the Customer Service team that functions within the department and organization, as required, and perform any duty assigned to best serve the company.

Responsibilities may include, but not limited to:

Attend training and Customer Service meetings.

Processing orders & transactions

Answering questions about products and services

Troubleshoot and resolve problems

Support Sales in all aspects

Provides information to other departments based on customer feedback

Performs other related duties as assigned.

Req Number:

134214BR

Address Line 1:

20 Dalton Road

Job Location:

Augusta, Maine (ME)

Shift:

1st Shift

Full Time / Part Time:

Full Time

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy (http://pfgc.com/Policy) ; (2) the "EEO is the Law" poster (http://pfgc.com/Poster) and supplement (http://pfgc.com/Supplement) ; and (3) the Pay Transparency Policy Statement (http://pfgc.com/PayTransparency) .

Required Qualifications:

High School Diploma/GED or Equivalent

6 - 12 months customer service, call center and / or related area.

Customer Centric attitude with professional demeanor.

Must be proficient in MS Office suite - Outlook, Word & especially Excel in a SharePoint environment.

Division:

Performance Foodservice

Job Category:

Sales

Preferred Qualifications:

High School Diploma/GED or Equivalent Experience

1 - 2 years customer service, call center and / or related area within foodservice industry.

Must work in office

State:

Maine

Company Description:

Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants and other experts builds close relationships with each customer, providing advice on improving operations, menu development, product selection and operational strategies. The Performance Foodservice team delivers delicious food, but also goes above and beyond to help independent restaurant owners achieve their dreams.

Benefits:

Click Here for Benefits Information (https://pfgc.com/Careers.aspx#benefits)

Compensation:

$17.50 - $19.00/hr

Go to Apply

Dynamics 365 Customer Service & Omnichannel Consultant

Concentrix • Augusta, ME • 3d ago

Management & Administrative

Home ( https://jobs.concentrix.com/ ) »Job Details Dynamics 365 Customer Service & Omnichannel Consultant Information Technology Other Location United States Of America Language English Apply Now ( https://cnx.wd1.my...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.