Req ID: RQ211408
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: None
Public Trust/Other Required: Other
Job Family: Administration
Skills:
Customer Service,Group Problem Solving,Multitasking
Experience:
5 + years of related experience
Job Description:
We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important.
GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being rusted to deliver your best every day.
We think. We act. We deliver. There is no challenge we can't turn into opportunity. Our work depends on a Sr. Healthcare Business Administrator joining our team to support the Centers for Medicare & Medicaid Services (CMS) activities.
At GDIT, people are our differentiator. As a Sr. Healthcare Business Administrator, you will be trusted to work on supporting in-person assisters with technical support services that enhance assisters' knowledge and skills so they can facilitate enrollment in insurance coverage, Medicaid, and the Children's Health Insurance Program (CHIP) through the Affordable Care Act (ACA) of 2010. In this role, a typical day will include:
Work independently to research, craft, and standardize written responses to complex inquiries.
Communicate complex policy information clearly and in a well-organized manner.
Collaborate with cross functional teams to document inquiry responses for ongoing regulatory changes that affect in-person assisters and health care consumers with a high degree of organization and attention to detail.
Proofread responses to ensure consistency with internal standards.
Review other team member's inquiry responses for quality and accuracy of response, format, and grammar.
Participate in client meetings and document notes in a clear and concise manner.
Analyze training needs and clearly define work products needed for all applicable team roles.
Create internal and external training materials including: desk guides, quick reference guides, job aids, and wall hangers.
Facilitate internal and external training presentations by demonstrating knowledge of technical processes, workflows, and answering questions from participants clearly and concisely.
Review training materials and modify to meet CMS Section 508 compliance.
May provide mentorship to more jr team members and may function as back-up to lead as needed.
REQUIRED QUALIFICATIONS:
Bachelor's degree and 5+ years prior, relevant full-time work experience.
Excellent written and oral communication skills.
Demonstrated presentation and public speaking skills.
Sound analytic, problem solving, and qualitative skills with advanced research skills.
Strong customer service skills.
Knowledge of health care policy issues related to implementation of the ACA, HealthCare.gov and Federally Facilitated Marketplace operations.
Knowledge of Salesforce.
Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
Candidate must be able to obtain Public Trust clearance and must have lived in the United States at least three (3) out of the last five (5) years.
Work visa sponsorship will not be provided for this position.
PREFERRED QUALIFICATIONS:
Ability to work independently and collaboratively.
Ability to manage time, set priorities, and work under time constraints.
High level of initiative coupled with quick learning ability.
High degree of professional maturity and sound decision-making ability.
Proven team player; strong relationship building skills both internally and externally.
Excellent organizational skills and ability to multitask.
Interest in health policy, health care reform, and strong commitment to social justice and health equity.
Customer service oriented and solution-focused attitude.
WHAT GDIT CAN OFFER YOU:
An opportunity to leverage our trusted partnership with CMS as you help us connect millions of Americans with health care through top-notch training and technical support.
The ability to learn and grow professionally with a fast-paced, growing, and high-performing team.
Professional exposure to a diverse cohort of policy analysts, instructional systems designers, programmers, technical staff, and government officials.
The likely salary range for this position is $68,000 - $92,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
