Mortgage Operations Manager, Funding

PennyMac • Tampa, FL • 6h ago

PENNYMAC

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day

The Mortgage Operations Manager, Funding acts as a key contributor in workflow management, new initiatives, process development and culture building. As the Mortgage Operations Manager , you will monitor workflows and queues to ensure service levels are met, develop process improvements or actively seek methods to streamline business processes and manage and set goals for a team.

Key Responsibilities:

Team Leadership:

Manage and mentor the funding team, overseeing daily operations.

Ensure that team members meet deadlines and maintain accuracy in their work.

Provide training and development opportunities for team growth.

Loan Closing Oversight:

Supervise the review of closing documents, including the Closing Disclosure (CD), promissory note, and deed of trust.

Verify the accuracy and completeness of documents before authorizing fund disbursement.

Disbursement of Funds:

Approve and coordinate the disbursement of loan funds to escrow companies or title agencies.

Ensure funds are released according to the established timelines and policies.

Compliance and Risk Management:

Ensure adherence to regulatory requirements (TRID, RESPA, etc.) and internal company policies.

Monitor funding procedures to identify and mitigate risks.

Conduct audits and maintain records of all funded loans for future reference.

Cross-Departmental Coordination:

Collaborate with loan officers, underwriters, processors, title companies, and escrow officers to resolve issues that may arise during the funding process.

Act as a point of contact for escalated matters related to loan funding.

Process Improvement:

Identify inefficiencies in the funding process and implement strategies to improve workflow and accuracy.

Work with senior management to adjust procedures or introduce new technologies that streamline the process.

Reporting and Metrics:

Track key performance indicators (KPIs) related to loan closing and funding, such as turnaround times and error rates.

Provide reports to senior leadership, outlining team performance and areas for improvement.

What You'll Bring

Bachelor's degree or equivalent work experience

3+ years of experience in mortgage industry, with at least 2 years in a supervisory or management role

Knowledge and deep understanding of loan closing, funding processes, and relevant regulations (TRID, RESPA, FHA, VA, and conventional loans) required

Familiarity with loan origination systems (LOS), closing software, and banking systems used for fund disbursement. Encompass experience a plus

Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint)

Work model: Onsite

Why You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:

Comprehensive Medical, Dental, and Vision

Paid Time Off Programs including vacation, holidays, illness, and parental leave

Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)

Retirement benefits, life insurance, 401k match, and tuition reimbursement

Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit: https://pennymacnews.page.link/benefits

For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

Lower in range - Building skills and experience in the role

Mid-range - Experience and skills align with proficiency in the role

Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

Salary

$65,000 - $100,000

Work Model

OFFICE

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