Administrative Assistant to Medicaid Deputy Director of Policy and Planning
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Administrative Assistant to Medicaid Deputy Director of Policy and Planning
Salary
$49,400.00 - $72,612.80 Annually
Location
Des Moines - 50319 - Polk County, IA
Job Type
Full-time
Remote Employment
Flexible/Hybrid
Job Number
26-01502
Agency
400 Health & Human Services - Medicaid
Opening Date
12/10/2025
Closing Date
12/21/2025 11:59 PM Central
LinkedIn Tag
LI-POST
Point of Contact
Kera Oestreich - kera.oestreich@hhs.iowa.gov
Description
Benefits
Questions
Job Description
The Iowa Department of Health and Human Services (HHS), Division of Medicaid, Bureau of Policy and Planning is seeking an Administrative Assistant to join our team!
The Administrative Assistant 2 reports directly to the Medicaid Deputy Director of Policy and Planning and performs administrative program work of a moderate to considerable scope and diversity in assisting to carry out Medicaid program responsibilities.
The Administrative Assistant's primary role is self-directed to identify need and provide support to the Medicaid Deputy Director and the Policy team by efficiently and effectively:
Managing the Medicaid Deputy Director's calendars, scheduling meetings, appointments, conferences and exercises judgment to prioritize meetings, rearrange meetings, and attendees, at the direction of the Medicaid Deputy Director.
Arranging in-state and out-of-state travel for the Medicaid Deputy Director. Prepares travel requests and makes travel arrangements as needed. Develops and maintains procedural manual for areas of responsibility. Works cooperatively with other support staff within the Division and provides back-up when necessary. Provides technical assistance to division staff for workday spend authorizations, expense reports, and time reporting as needed.
Types and proofreads correspondence, reports and other documents for accuracy, grammar, spelling, sentence structure, and prepares final draft for signature, distribution and mailing. Providing administrative level assistance for several critical and highly visible internal Division processes and serves as the Medicaid Deputy Director's executive assistant in processing intra-and inter-agency administrative operations and communications.
Prepares timely claim vouchers for payment. This includes comparing the amount of the charges to the billing report, verifying the accurate calculation of the payment being requested, identifying the appropriate funding codes to ensure payment of made from the correct funding source, and ensuring that the payment is made within the time frames specified.
Serves as division legislative liaison, which includes assignment, tracking, and coordination of RFI, FOIA, and LAP documents. Maintains log of related assignments and assigns the work to appropriate personnel. Tracks due dates, promptly informs supervisors if due dates are not met. Maintains the log in an organized way to permit tracking of timeliness, document @type, subject matter, etc.
Provides concise oral and written internal and external communications; drafts formal external correspondence for the Deputy Medicaid Director's signature. Collaborates with Division staff inclusive of Medicaid leadership, various State agencies, community providers and community partners to ensure the Division's goal. Exercises independent judgment to identify, address and manage the demands of the Deputy Medicaid Director and external inquiries.
Addresses operational issues within the Bureau, monitors and provides progress reports of program goals and objectives to supervisor.
Provides support and manages administrative activities to support Medicaid policy development, interpretation and management. This includes the assignment, review, recommendations for corrections where appropriate, coordination and tracking. Supports team in the submission of documents for appropriate approvals, preparing and submitting legal public notices, and coordinating related communications. The following are work products requiring support and management;
State Plan Amendments (SPA)
Medicaid Waivers
Iowa Administrative Rules
Medicaid Policy and Procedural Manuals
Policy Clarifications and policy communications
Benefits
Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:
Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.
For additional information on benefits click here.
Click hereto see how we compare with other employers or offers by using our Total Compensation Calculator.
Background Checks
Applicants will be required to complete a background check to be considered for this position.
The State of Iowa is an EEO/AA Employer
HHS values those with "lived experience" and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired - Relay Iowa 1-800-735-2942 TDD).
E-Verify and Right to Work
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federalRight to Worklaws, which protect employees' rights to work without being required to join a labor organization. For more information, please visitwww.e-verify.gov.
Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
Graduation from an accredited four-year college or university with a bachelor's degree in any field, and experience equal to one year of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness).
A total of five years of education and/or full-time experience (as described in number one) where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.
Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as an Administrative Assistant 1.
For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/class\and\pay/JobClassDescriptions/AdministrativeAssistant2-00709-90709.pdf) .
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01
Do you understand that the information provided on your application and resume must be truthful, honest, and accurate to the best of your knowledge?
Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
Yes - I understand and agree
No
02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03
Have you graduated from an accredited four-year college or university with a bachelor's degree in any field? IF YES - How many months of experience do you have of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness)?
I have not graduated from an accredited four-year college or university with a bachelor's degree in any field
Less than 12 months of the administrative support work identified
12 months or more of the administrative support work identified
04
How many years do you have of a combination of post high school education in any field AND/OR full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness)? 30 semester hours equals one year of experience.
I do not have any of the combined education and/or experience
Less than five years of the combined education and/or experience
Five years or more of the combined education and/or experience
05
Are you a current State of Iowa employee- executive branch? IF YES - How many months do you have of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa?
I am not a current State of Iowa employee
I do not have any experience in the classification of Administrative Assistant 1 for the State of Iowa
Less than 12 months of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa
12 months or more of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa
Required Question
Employer
State of Iowa
Agency
400 Health & Human Services - Medicaid
Address
Lucas State Office Building
321 E. 12th Street
Des Moines, iowa, 50319
Website
https://hhs.iowa.gov
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