Company description
With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at center of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, Starcom partners with the world's leading marketers and brands, including Bank of America, Best Buy, Kellogg Company, McDonald's, Novartis, Samsung, Visa and more.
Overview
The Director of Account Management oversees the Mars Power of One model integrated framework and ways of working across all markets with a focus on global. This role collaborates with global capability leaders and external agencies to customize and implement the integrated agency model across various marketing capabilities such as media, creative, production, commerce, and social/influencer.
This role acts as the connective tissue between Publicis and our agency partners, customizing and applying global standards and governance, identifying successes and risks, and optimizing process standards to support local, regional, and global Mars transformation ambitions and ways of working.
Ideal for an operational and process-driven individual who seeks innovative, effective ways of working, understands global vs. regional operating models, process implementation and adherence, insights management and relationship-building with diverse stakeholders across multiple agencies.
Responsibilities
Coordinates OneMars model development, governance, standards, methods, connecting people, process, platforms, strategy to reporting.
Govern the integrated agency framework across various capabilities, ensuring alignment with external agency partners.
Customize the global process framework to address segment/ division needs ensuring development of integrated workflows that meet client needs.
Ensures use of key agency and client platforms throughout the integrated process.
Manage development of key artifacts to support cross agency collaboration.
Responsible for ensuring Publicis capability leads, external agency partners and clients come together during key touch points throughout the integrated lifecycle.
Collaborate with internal teams, clients, and partner agencies to streamline processes and improve ways of working.
Track and evaluate the effectiveness of integrated ways of working, using insights to drive continuous improvement and optimization.
Act as the main contact for external agency collaborators, ensuring clear communication and handling expectations at all levels.
Qualifications
Has experience working on clients/accounts with heavy fragmentation on the client side beyond just IATs (e.g. multiple verticals, brands, business priorities, etc. Portfolio management also works as relevant experience.)
Has worked at a senior level within a multi-agency and cross discipline-teams within an IAT-@type set up
Must have experience in an account and/or client leadership capacity from either a media or creative agency
Ability to build strong relationships with senior client, manage challenging clients, and juggle a high volume of clients at once
Ability to "working up" or "working down", willingness to roll up sleeves
Knowledgeable through all marketing capabilities with client - e.g. media, production, social/influencer, data, measurement, AI, etc.
Strong project management and organizational skills, with attention to detail
Strong presence and leadership skills
Comfortable working in the gray
Additional information
Starcom is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:
Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances
The benefits offerings listed are available to U.S. based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
Compensation Range: $135,000.00- $144,000.00, annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be January 12, 2026.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.
