Administrative Supervisor 1 (Switchboard)
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Administrative Supervisor 1 (Switchboard)
Salary
$2,387.00 - $4,089.00 Monthly
Location
Pineville, LA
Job Type
Classified
Job Number
CLSH-2025-97
Department
LDH-Office of Behavioral Health
Opening Date
12/09/2025
Closing Date
12/14/2025 11:59 PM Central
Description
Benefits
About this Job
CLSH MISSION: Strive to provide quality, person-centered care with focus on recovery and resiliency in a safe and secure environment.
CLSH VISION: Strive to be the best public psychiatric hospital possible
CLSH VALUES "I CARE": I ntegrity, C ompassion, A ccountability, R espect, and E xcellence
Central Louisiana State Hospitallocated inPineville, Louisianais seeking applicants for a vacant position in ourSwitchboard Departmentas a/anAdministrative Supervisor 1 (Switchboard)who supervises personnel engaged in clerical activities in support of an organizational unit or program.
TheAdministrative Supervisor 1 (Switchboard)plays a vital role for the Louisiana Department of Health in the Behavioral Health community by utilizing CLSH's values and mission to deliver quality and effective care to our patients. The hospital is highly committed to cooperative work with other state agencies and with the state and regional mental health program to insure the integration and coordination of hospital-community services into a comprehensive system of mental health care.
Minimum Qualifications
Two years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=167340) .
Job Duties and Other Information
Job Duties:
Plans and directs all the duties of the staff in the Switchboard, including but not limited to processing paperwork, conducting interviews, validating time and attendance, and completing other personnel activities in accordance with Civil Service Rules.
Answer all incoming and in-house calls and route to desired destination quickly, providing accurate information
and directions as needed. Take messages, page or call appropriate personnel, and deliver messages.
Call ambulance when requested and notify Security to meet them at front gate and escort to unit. Also, notify On Duty (OD) Registered Nurse, Administrator On-Duty (AOD), and document.
Greet visitors, notify appropriate unit or department that a patient has a visitor, complete visitor's pass, log information, and direct visitors to the unit.
Dispatch Security by push-to-talk communication device and document each call (for all areas of the hospital, on-grounds
and off grounds).
Receive money for patients, write a receipt and give a copy to the person bringing the money, and lock the money in the safe. Dispense money to patients when they come for it. If the money is left for the Patient's Fund in Fiscal, obtain a receipt from Fiscal, and staple in the Receipt Book.
Position-Specific Details:
Appointment Type : Probational, Promotional, Demotion, or Transfer
Compensation: This position has a Minimum Hire Rate of $1101.60 bi-weekly.
Work Schedule:Monday through Friday; 7:00am - 3:00pm
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy .
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Brandon Luneau
Central Louisiana State Hospital
6250 Esler Field Rd Pineville LA, 71360
brandon.luneau@la.gov
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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