Global Account Manager

Leggett & Platt, Incorporated • Grand Rapids, MI • 23h ago

Date:Dec 9, 2025

Location: Grand Rapids, MI, US

Company: Leggett & Platt

We, at Leggett & Platt Inc., are searching for a Global Account Manager within our Commercial & Customer Sales team to help support our Work Furniture business unit. In our Furniture Components business, we design, manufacture, and distribute a wide range of components and finished products that enhance comfort, motion, and style in upholstered furniture, including recliner mechanisms, seating support systems, and sofa sleeper units. With a global footprint that includes international manufacturing, product development, distribution and sales, we are strategically positioned to support upholstered furniture manufacturers around the world.

Leggett & Platt is North America's leading independent manufacturer of office furniture components and mechanisms. Our Work Furniture business produces task and finished components, as well as select lines of private label finished seating. From surface-critical bent tube assemblies and molded plywood components to chair mechanisms, bases, arms, seats, and backs, Work Furniture brings diverse world-class manufacturing capabilities together in the production and assembly of high-quality contract furniture products.

As a Global Account Manager, you will have the opportunity to develop and execute holistic sales strategies with some of the industry's largest and most influential customers. Your contributions will have a direct impact on the business by driving profitable growth, strengthening customer relationships, and shaping the future success of our Work Furniture business unit.

The team you will be working with is collaborative, innovative, and highly customer-focused, and values strategic thinking, diversity of thought, and building trusted partnerships.

What You'll Be Doing

Drive profitable sales growth within assigned accounts and identify new opportunities.

Own and strengthen business relationships with senior leaders (up to VP-level) at strategic accounts.

Develop and implement account strategies to expand current portfolios and capture new business.

Conduct periodic business reviews and deliver customer scorecards.

Provide customer insights to guide new product development and innovation.

Collaborate across WF Global Sales, Finance, Engineering, Quality, Customer Service, and Legal teams.

Partner with executive leaders and external business owners to maximize value creation.

To Be Successful in This Role, You'll Need

5-8+ years of experience as an Account Manager or in customer-facing roles with large, complex companies.

Proven track record of driving sales growth and achieving KPIs.

Strong strategic planning, critical thinking, and project management skills.

Excellent communication skills (verbal, written, and presentation) with the ability to influence executive-level decision makers.

High financial acumen and ability to leverage data for decision-making.

Technical knowledge of manufacturing processes; ability to read blueprints a plus.

Proficiency in PowerPoint, Excel, Outlook, Project, Word; experience with ZOHO CRM and Power BI.

Things We Consider a Plus

Bachelor's degree in Business, Marketing, or Engineering.

Mechanical or technical background with manufacturing experience.

Experience in global account management and cross-functional collaboration.

Demonstrated ability to provide input on product development and innovation.

What to Do Next

Now that you've had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available.

Our Values

Put People First - Safety, care, learning, inclusivity, and respect.

Do the Right Thing - Honesty, integrity, pride in work, and transparency.

Do Great Work...Together - Collaboration, teamwork, and embracing challenges.

Take Ownership and Raise the Bar - Responsibility, innovation, and continuous improvement.

Our Commitment to You

We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all. Leggett & Platt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veteran status, and more. Join us!

We welcome and encourage applications if you meet the minimum qualifications. Even if you do not meet the preferred qualifications, we'd love the opportunity to consider you.

Equal Employment Opportunity/Veterans/Disability Employer

For more information about how we handle your personal data in connection with our recruiting processes, please refer to the Recruiting Privacy Notice on the "Privacy Notice" tab located athttp://privacy.leggett.com.

Nearest Major Market:Grand Rapids Job Segment: Marketing Manager, Upholstery, Engineer, Marketing, Manufacturing, Engineering

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