Account Manager

Robert Half • Ballwin, MO • 23h ago

Description

Roseann Mabry from Robert Half is placing an Account Manager/ Customer Service Representative in Ballwin. This role position requires experience with account management, logistics, scheduling, distribution, inventory, invoicing and premier customer service. This is a high volume fast paced Account Manager/ Customer Service Representative on a small team. Each shipment is critical to keeping manufacturing companies moving forward and producing their goods.

Candidates must have 5 plus years experience in logistics and distribution to be considered for the Account Manager / Customer Service. You will be reviewing pricing, creating invoices, arranging the shipments, working as a liaison between the plants and chemical companies. You will troubleshoot issues delays and communicate with the plants. Anyone with chemical/manufacturing will be interviewed first! This position is onsite everyday working 8 to 5. The annual salary for Account Manager/ Customer Representative will be up to 85K. Benefits cost will be covered at 50%. Vacation and holiday pay being offered. Send your resume directly to Roseann Mabry at Robert Half. Look me up on Linked In!

Responsibilities:

Build and maintain strong, long-term relationships with clients to ensure consistent communication and satisfaction.

Handle inbound customer inquiries, providing prompt and attentive support.

Manage account activities, including tracking orders and ensuring accurate documentation using QuickBooks.

Collaborate with sales teams to identify opportunities for upselling and cross-selling products.

Monitor customer accounts to proactively address issues and optimize service delivery.

Educate clients on product offerings and services to drive engagement.

Work closely with internal teams to streamline processes and improve customer experience.

Conduct follow-ups with clients to ensure timely resolution of concerns and maintain rapport.

Analyze customer feedback to identify areas for improvement and implement effective solutions.

Requirements - Minimum of 5 years of experience in account management or customer service.

Strong background in inside sales and handling inbound inquiries.

Proven ability to build and nurture lasting client relationships.

Familiarity with the chemicals industry is highly preferred.

Proficiency in QuickBooks for managing account records and transactions.

Excellent communication and interpersonal skills.

Strong problem-solving abilities and attention to detail.

Ability to work collaboratively with cross-functional teams. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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