Customer Service Representative

Robert Half • Encinitas, CA • 5h ago

Description

A fun, energetic recreational gymnastics and fitness facility in Encinitas is searching for an enthusiastic Customer Service Representative to support families, students, and members. This role is ideal for someone who enjoys a lively environment, works well with children and parents, and can balance administrative duties with stellar customer service.

?? Key Responsibilities

Provide outstanding customer service to parents, students, and visitors both in person and by phone.

Assist with class scheduling, enrollment, cancellations, and membership questions.

Process payments, manage class waitlists, and communicate program updates.

Maintain a safe, clean, and welcoming lobby and front desk area.

Help monitor check-in procedures for classes, camps, and special events.

Respond to messages, emails, and inquiries in a timely and helpful manner.

Support instructors by providing updated rosters, attendance sheets, and announcements.

Assist with promotional events, parent nights, and seasonal activities.

Requirements

1-2 years of customer service or administrative experience

Comfortable working around children, families, and busy activity environments

Strong communication and interpersonal skills

Ability to multitask while maintaining a positive attitude

Computer and POS system experience preferred

Weekend or evening availability may be required depending on class schedules

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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