Registrar - Full Time- Days

Community Health Systems • Tucson, AZ • 18h ago

Seeking a full-time Registrar to support our Admitting department at Northwest Medical Center, located on 6200 N La Cholla Blvd.

Day Shift: Schedule to be determined and is based on the needs of the department.

Job Summary

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.

What we Offer:

Competitive Pay

Medical, Dental, Vision, and Life Insurance

Generous Paid Time Off (PTO)

Extended Illness Bank (EIB)

Matching 401(k)

Opportunities for Career Advancement

Rewards & Recognition Programs

Exclusive Discounts and Perks

Essential Functions

Interacts with patients and their families to address questions and provide courteous, timely assistance.

Regulates schedules based on procedure requirements, physician availability, and staffing needs.

Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.

Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.

Collects and records patient financial responsibility estimates as applicable.

Communicates operative reports daily to appropriate physician offices.

Compiles and organizes documentation to ensure completion of patient medical records.

Prepares charts for upcoming procedures, including nursing documentation and registration forms.

Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures.

Responds to requests for medical records in a timely and efficient manner.

Answers and returns phone calls, addressing questions with professionalism and courtesy.

Performs other duties as assigned.

Maintains regular and reliable attendance.

Complies with all policies and standards.

Qualifications

0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required

0-2 years of experience in a customer service role required

Knowledge, Skills and Abilities

Strong interpersonal and customer service skills.

Ability to handle sensitive information with confidentiality.

Proficiency in using registration systems and insurance verification tools.

Attention to detail and accuracy in data entry.

Excellent organizational and time-management skills.

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.

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