Front Desk Coordinator

Insight Global • Austin, TX • 1h ago

Job Description

As a Front Office Coordinator you will play a pivotal role in ensuring a positive and welcoming experience for visitors and teammates at the organization. This position is responsible for creating a warm and professional environment by providing excellent customer service, management of the front desk and assisting with various administrative tasks. We are looking for someone with a calm, white-glove hospitality mindset, a polished demeanor, and the desire and ability to work in a fast-paced environment.

Provide a welcoming and high-quality hospitality experience for clients, visitors, and employees

Greet clients and ensure a seamless check-in and check-out process

Assist with inquiries, provide information, and address general questions

Collaborate with teammates and other departments to ensure efficient operations

Serve as a go-to contact for miscellaneous office needs across multiple departments (lunch orders, snacks, lost and found, onboarding, announcements)

Maintain the cleanliness, organization, and effectiveness of the following areas: front desk, lobby, and main conference room

Maintain security by following procedures and controlling access to the facility

Assist Executive Assistant, as assigned

Assist Facilities and People teams with additional projects, as assigned

Handle administrative tasks including ordering office supplies, managing lunch orders, and stocking breakroom / fridge, when requested

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Ability to work onsite 5 days a week 8am-5pm

Minimum of 2 years' experience as an Administrative Assistant, Receptionist, Office Manager, or similar

Hospitality mindset and passion for building inspiring, functional spaces where people love to work

Ability to work independently at the front desk with minimal supervision

Time Management - Meticulous regarding consistency, responsibility, and reliability

Communication - Exceptional written and verbal communication; concise, attentive, effective

Collaboration - Works cooperatively with others across the organization to achieve shared objectives; Confident to ask clarifying questions if needed.

Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances; Ability to prioritize and multi-task; Can handle occasional stressful, fast-paced environments

Organization - Highly organized, and proactive; enjoys order and alignment

Detail-oriented - A stickler for details - everything in its place, always something to be done Event planning assistance experience

Graphic design know-how for newsletters, company activities + announcements, onboarding, big-screen company messaging

Experience with software: Canva, Envoy, Atlassian, Concur

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