Overview
Microsoft's Corporate Environmental, Health, Safety & Engineering team plays a critical role in safeguarding people, assets, and the environment while enabling scalable, secure, and sustainable cloud infrastructure. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Critical Environment Senior Industrial Controls Engineer (CE IE). In the CEIE role, you will have an opportunity to work alongside a dynamic team of industry professionals across the Information Technology (IT) and Critical Environments (CE) spectrum within Microsoft 24x7x365 mission-critical datacenters. Come drive engineering excellence, risk mitigation, and operational blueprint implementation. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CE IE, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Responsibilities: - Develop end-to-end expertise in Industrial Control Systems (ICS), including interactions between technology layers, components, infrastructure functions, and dependencies at scale. - Independently adjust configurations and define infrastructures to improve availability, reliability, efficiency, observability, and performance of ICS. - Create new procedures and processes to self-perform changes on ICS. - Create, monitor, and act on telemetry data; influence analytics to identify patterns revealing errors or inefficiencies. - Respond to incidents per DC Incident Management Tier Support process, including complex issues with major business impact; troubleshoot, deploy fixes, and implement lessons learned. - Drive reviews with partner teams that design, commission, and operate ICS, identifying operational efficiencies and sharing recommendations. - Embody our culture and values
Qualifications
Required Qualifications: - Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field - AND 3+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls - OR equivalent experience - 3+ years within a Data Center environment Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: - Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: - 3+ years of experience in an operational, mission-critical, 24x7x365 facility. - 2+ years of experience with operation and maintenance of building electrical systems (Power distribution, grounding, fire alarm, and related controls) and mechanical systems (HVAC, Chilled Water, DX Refrigerant, Evaporative, and related controls). - 1.5+ years of experience in design and/or commissioning of ICS in datacenter critical environments, including Modbus and BACnet protocols. - Experience within power plants and/or utilities. - Project management experience with a focus on agile methodologies. - Knowledge of construction techniques and ability to interpret blueprints and construction documents. - Ability to manage and execute multiple concurrent mission-critical infrastructure projects. - Ability to balance competing resource demands and adapt to changing priorities. - Proven ability to deliver projects on time and meet deadlines. - Provide meaningful and timely reporting for weekly success metrics. - Established understanding of Electrical Power Monitoring Systems, Battery Control Modules, Building Automation Systems and/or Building Management System. Site Reliability Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft will accept applications for the role until November 5th, 2025. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Service Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)
