Reference #: 1262268001
United. Inspired. Performance unites us, innovation inspires us, and commitment drives us to keep moving forward.
All new thinkers are welcome. We are looking for candidates who want to develop, grow, and dare to think new. Innovation is an important part of our DNA. If you appreciate an environment where you get to think new and constantly evolve, you will thrive here.
About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at epirocgroup.com.
We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other's abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.
Epiroc offers rewarding experiences and professional growth opportunities. Recognition for your hard work includes:
Benefits eligibility begins the 1st of the month after start date
Health care eligibility - including medical, dental, vision, prescription and telemedicine
Wellness program
Employee discounts
Short and long-term disability insurance
Life and AD&D insurance
Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
Employee Assistance Program
401(k) plan
Direct deposit
Tuition reimbursement program
Paid Vacation
Paid Sick Time
Join Our Team as a Business Account Representative - Parts, Service & Drilling Consumables at Epiroc!
The focus of this Account Representative role is on growing market share and customer share of wallet within an assigned territory, through creating and executing on Customer and Territory Management strategies that support align with Epiroc's Go-To-Market Strategy. The focus of this role is specifically for our Aftermarket products. Knowledge and skill in how to successfully influence and persuade others by understanding how their individual and organizational needs and motivations link to goals is essential. Initiative, a competitive drive for sales, and the ability to understand and quickly react to changing organizational environments are critical keys to success.
Customers' organizations, goals, and desired results can quickly change, and as a result this role requires regularly meeting and proactively establishing new relationships with existing and prospective customers. Poise and an engaging, empathetic communication style based on natural warmth and enthusiasm are the keys to achieving the goals of this role. The work involves driving toward results by enrolling the commitment and buy-in of others. Sincere appreciation for people and how they are each uniquely motivated is the foundation for designing and implementing interactive communication and decision-making processes. This role requires a high degree of "selling", whether of ideas, methodology or products in the marketplace. While there is urgency to goal achievement, responsibility for the achievement of results needs to be shared and effectively delegated when necessary.
The work environment includes being regularly exposed to work near moving mechanical parts, fumes or airborne particles. The employee is regularly required to lift up to 25 pounds, frequently required to lift up to 50 pounds and is occasionally required to lift up to and more than 100 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Personal Protection Equipment may be required in this role. The position is considered Safety Sensitive.
Work Type:
Remote, must reside in Eastern, PA
Travel:
Less than 5% overnight travel required. Extensive vehicle travel within Harrisburg, PA serviced market
Primary Responsibilities:
Achieve market share, profitability, and revenue growth targets within an assigned territory
Align customer's goals and objectives with Epiroc's products and services by earning "trusted advisor" status with key customer contacts and teams
Support the ongoing refinement and execution of Epiroc USA's Go-To-Market strategy by aligning and collaborating with business line managers, product and application specialists and other salespersons and leaders within Epiroc
Apply sales best practices in your assigned territory and you gain a clear understanding of the customer's needs and the solutions to satisfy them - Extensive travel may be required
Plan, organize, and administer product demonstrations as per set procedures
Maintain detailed product forecasts by working closely with customer base to ensure appropriate inventory and service levels
Develop and deliver compelling product and service proposals that support Epiroc's Key Performance Indicators (KPIs)
Education & Experience:
Bachelor's degree required or the equivalent combination of education/experience
A minimum of 3 years' sales and/or customer service experience in an industrial environment; mining and/or construction heavy equipment experience is highly preferred
Exceptional written and verbal communication skills are required with proficiency in MS Office and CRM systems
Skilled in developing and implementing strategic initiatives
Behavioral Characteristics:
Strong commitment to results
Leveraging rapport and relationships with others helps to engage the commitment of individuals from within the organization to deliver against your goals
When it comes to risks, you're okay taking a few and trying new things
Your focus to get things done is action-oriented and collaborative when needed
Operating in an environment of freedom with accountability, you are comfortable with taking charge and being open to feedback that helps you to be even more successful
Understanding that success relies on long term strategy coupled with short/mid-term action, you are comfortable with being both strategic and tactical in your work
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.
Join us, and be part of a diverse, innovative and highly collaborative team. An inclusive workplace that allows people to thrive. Inclusion is foundational for our Epiroc culture. We want all our people to have a strong sense of belonging. As we work in diverse teams across geographies, cultures, and professional areas, inclusive behavior is something we expect from ourselves and each other. We are continually looking for ways to strengthen our inclusive culture.
A place where we all matter. Epiroc's diversity approach is holistic, and our goal is to continue attracting, developing and retaining talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.
Employment at Epiroc is "at-will," which means that either you or the company can terminate the employment relationship at any time, with or without p
