Area Manager - San Bernardino, CA

Amazon • San Bernardino, CA • 4h ago

Description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key Responsibilities and Job Elements:

Support, mentor, and motivate your hourly workforce

Manage safety, quality, productivity, and customer delivery promises

Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

Stand/walk for up to 12 hours during shifts

Work in an environment where the noise level varies and can be loud

Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

Continuously climb and descend stairs (applies to sites with stairs)

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business' current openings.

Basic Qualifications

2+ years of employee and performance management experience

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

1+ years of performance metrics, process improvement or lean techniques experience

Experience managing a team of 20+ employees

Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)

Excellent customer service, communication, and interpersonal skills

A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.

Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,000/year in our lowest geographic market up to $100,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Go to Apply

Share this job

Similar Jobs

20/hr - Inbound Customer Service Agent - Automobile Support

TEKsystems • Chino, CA • 56min ago

Management & Administrative

Description Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service. - Assist scheduling customers with appointments for Airbag recalls and provide dealership information. - Ha...

56min ago

Go to Apply

Area Manager

Amazon • Riverside, CA • 4h ago

Management & Administrative

Description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In th...

4h ago

Go to Apply

Customer Service Representative

U-Haul • Riverside, CA • 17h ago

Management & Administrative

Compensation Range: $16.50 to $25.00 Hourly Location: 1834 Spruce St, Riverside, California 92507 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated p...

17h ago

Go to Apply

Inventory Control Rep

Lithia & Driveway • Fontana, CA • 2d ago

Management & Administrative

Dealership:L0462 Rock Honda Rock Honda Now Hiring: Inventory Control Rep Lithia is dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! If you...

2d ago

Go to Apply

Senior Operations Manager

Wayfair • Perris, CA • 2d ago

Management & Administrative

The salary range for this position is $149,500-$161,000 per year. The base salary offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units will be provided as part of...

2d ago

Go to Apply

ADMINISTRATIVE/TECHNICAL SPECIALIST

Naval Sea Systems Command • Corona, CA • 2d ago

Management & Administrative

Summary You will serve as an ADMINISTRATIVE/TECHNICAL SPECIALIST for the Special Access Program of NAVAL SURFACE WARFARE CTR CORONA DIV. Responsibilities You will serve as the Assistant Government SAP (Special Access Pro...

2d ago

Go to Apply

Ward Clerk Monitor Tech

Dignity Health • San Bernardino, CA • 3d ago

Management & Administrative

Job Summary and Responsibilities Performs a variety of unit duties, facilitates communication, expedites interdepartmental services and complies and keeps records required on the nursing unit. Conducts the post op CABG a...

3d ago

Go to Apply

Fulfillment Associate, RLC Inbound Customer Return Processing

Newegg Inc. • Ontario, CA • 4d ago

Management & Administrative

Job Description Sort, prioritize, and route incoming packages. Handles packages in preparation for processing which includes opening boxes, and initial inspection of product. Verify customers return products according to...

4d ago

Go to Apply

Operations Manager

Amazon • Redlands, CA • 4d ago

Management & Administrative

Description Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operati...

4d ago

Go to Apply

Technical Project Manager

Insight Global • Ontario, CA • 4d ago

Management & Administrative

Job Description Insight Global is looking for a Technical Project Manager to join an enterprise retail company, hybrid out of Vancouver. BC / Toronto, ON / Ontario, CA / Columbus, OH. The successful candidate will work c...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.