Administrative Assistant - Hybrid Schedule

Genesis Corp dba Genesis10 • New York, NY • 15min ago

Genesis10 is currently seeking an Administrative Assistant with our banking company client in their New York, NY location. This is a 12-month+ contract, hybrid remote position. Pay rate range: $23.00 - $25.00 hourly. Summary: Transaction Banking Department (TRBD) is looking for a Business Administration Representative who will be responsible for data registration of customers' signups to cash management products or related banking services. Responsibilities:- Register customer data into proprietary system in a timely manner.- Conduct set up in systems and handle inquiries from customers mainly by email communication.- Obtain sufficient knowledge regarding client's cash management products and services.- Manage customer entries into our billing database for the purpose of generating invoices.- Collaborate with our back office operations, Deposit & Clearing, and Investigations departments for wire transfer issues and inquiries.- Work together and problem solve along with our Product team to assist in resolving issues.- Develop strong knowledge of internal policies and procedures in order to effectively execute processes.- Keep close communication with the Client Service team on daily tasks and progress.- Answer and address customer inquiries related to our cash management products, in cooperation with the Client Service team. Requirements: - More than 2 years of comparable or relevant customer service experience, preferably in banking/financial services industry.- BA/BS Degree preferred.- Bilingual Japanese language is not must but will be appreciated.- Ability to use time efficiently and effectively and remain customer service oriented while handling numerous registrations throughout the day.- Ability to effectively multi-task a broad range of activities, tasks, and outcomes.- Proactively follow-up on open items and work that needs to be advanced forward.- Ability to clearly communicate verbally and in writing across various communication settings and styles.- Builds constructive and effective relationships with internal and external parties, using diplomacy, respect, and tact.- Ability to anticipate customer's needs.- Ability to quickly learn internal policies and procedures, think independently and suggest solutions.- Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:- Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)- Behavioral Health Platform- Medical, Dental, Vision- Health Savings Account- Voluntary Hospital Indemnity (Critical Illness & Accident)- Voluntary Term Life Insurance- 401K- Sick Pay (for applicable states/municipalities)- Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Gro

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