100% Remote Pharmacy Technician

Actalent • Orlando, FL • 6h ago

REMOTE PHARMACY TECHNICIAN

Job Description

We are seeking dedicated Registered Pharmacy Technicians to join our call-center team. This role involves managing a high volume of inbound phone calls and handling various tasks related to patient prescriptions. The ideal candidate will demonstrate strong communication skills, particularly in verifying HIPAA information and maintaining confidentiality while interacting with patients and providers.

Responsibilities

Handle a high volume of inbound calls in a call-center environment.

Receive, review, and verify patient prescriptions.

Prepare and scan documents, verifying patient data, and submit prescription orders into the pharmacy data system.

Engage in active listening with callers, confirming or clarifying information, and diffusing upset patients or providers as needed.

Work closely with pharmacists and pharmacy teams to ensure timely fulfillment of patient and provider needs.

Coordinate with call center Hub program(s) as applicable.

Coordinate the order and enter prescriptions according to their urgency through the pharmacy processing system.

Maintain professionalism and document within processing systems according to policies and procedures.

Efficiently enter data and information into the pharmacy processing system.

Prioritize and organize work to meet deadlines.

Ensure compliance with applicable laws, regulations, and policies.

Essential Skills

Registered Pharmacy Technician license.

Proficiency in data entry and strong computer skills.

Knowledge of pharmacy operations, prescription processes, and customer service.

Experience working in a call center or retail pharmacy environment.

Ability to manage dosing and dosage inquiries.

Strong communication and customer service skills.

Additional Skills & Qualifications

1-2 years of pharmacy work experience preferred.

Spanish language proficiency is an advantage.

Experience with non-commercial pharmacy settings.

Strong time management and organizational skills.

Adaptability and flexibility in a dynamic work environment.

Efficient typing skills.

High School Diploma or GED.

Florida Board of Pharmacy Registered Pharmacy Technician license.

Proficiency in email programs, instant messaging, and Microsoft Office Suite.

Ability to multitask and handle multiple requests simultaneously.

Capability to navigate multiple computer programs with dexterity.

Job Type & Location

This is a Contract to Hire position based out of Orlando, FL.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Orlando,FL.

Application Deadline

This position is anticipated to close on Dec 16, 2025.

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