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Customer Service Representative

Astrix Technology • Canton, GA • 23min ago

Supply Chain & Logistics

Canton, GA, US

Added - 02/12/2025

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Pay Rate Low: 23 | Pay Rate High: 25

Are you curious about the world of specialty chemicals? Join a growing chemical manufacturer as an Customer Service Representative and gain hands-on experience in a supportive and collaborative team environment.

Customer Service Representative

Pay: $23-$25/hour

Schedule: Mon-Fri, 8:00-5:00

Location: Canton, GA

The Customer Service Representative is responsible for processing customer orders, managing shipments, supporting sales representatives, and maintaining accurate customer and accounting records.

Key duties include:

Answering customer calls and entering orders accurately.

Confirming pricing, delivery dates, shipping details, and PO information.

Coordinating shipments (UPS, LTL, volume, bulk) and preparing bills of lading.

Sending order confirmations and invoicing shipped orders.

Managing customer accounts, including A/R review and collection calls.

Handling quote requests, sample orders, MSDS requests, and minor technical support.

Overseeing equipment orders, returns (RMAs), and warehouse coordination in CA and Canada.

Updating customer databases, pricing, blanket orders, and leasing/equipment records.

Processing vendor invoices and supporting A/P documentation.

Preparing weekly and monthly sales reports and assisting sales reps with account information.

Completing month-end order closing and reporting.

This job description is a complete list of all desired skills but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!

INDBH

LI-DNP

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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