Customer Service - Healthcare

Partnership Employment • Fairhaven, MA • 6d ago

Job Overview Are you ready to play a key role in a prestigious
healthcare organization where your hard work and dedication can lead to
incredible growth and advancement? We\'re looking for a Call Center
Specialist to join our dynamic team. If you?re passionate about
healthcare, customer service, and making a real difference in people\'s
lives, this is the job for you! As the first point of contact for our
patients, you?ll be at the heart of our operations, delivering
exceptional customer service, answering inquiries, and assisting with
appointments, referrals, and more. Your expertise in medical terminology
and professionalism will ensure smooth communication and top-notch care
for our patients. Position Details: Schedule: Full-time, first shift
(8:30 AM - 5:00 PM) with potential for overtime! Location: On-site only
(no remote or hybrid options) What You\'ll Do: Deliver exceptional
customer service by helping patients with their needs efficiently,
empathetically, and professionally. Use medical terminology to help
patients understand their healthcare needs and navigate their options.
Provide clear and effective communication over the phone, managing high
call volumes with ease and courtesy. Handle data entry with accuracy to
maintain updated patient records. Support multilingual patients What
We\'re Looking For: Experience with medical terminology a background in
a medical office is a plus! Proven success in customer service, with
strong communication and interpersonal skills. Familiarity with data
entry and computer systems; experience with call center software is a
plus. Ability to assess patient needs, think critically, and provide the
right solutions. This is more than just a job it\'s your opportunity to
join a respected healthcare team, advance in your career, and make an
impact on the lives of those we serve. If you\'e ready for a fulfilling
role with room for growth, we want to hear from you! Apply today and
start making a difference! Job Type: Full-time Pay: \$17.00 - \$19.00
per hour

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