Outpatient Administrative Assistant - Endocrinology

Arnot Health • Elmira, NY • 1d ago

Job DescriptionJoin Our Team at Arnot Health!

Are you an organized and detail-oriented professional looking to contribute to a patient-centered healthcare environment? Arnot Health is seeking a dedicated Outpatient Administrative Assistant to support our Endocrinology office. This role is essential in ensuring smooth daily operations by handling administrative duties, patient registration, scheduling, and billing.

Your Schedule:

Full-Time

Monday - Friday

Day Shift

What You'll Do:

As an Outpatient Administrative Assistant, you will be responsible for a variety of administrative and patient support tasks, including:

Front Desk & Patient Check-In: Prepare daily schedules, answer calls, update patient demographics, collect co-pays, and maintain accurate financial records.

Billing & Documentation: Process billing superbills, track daily encounters, and manage medical records requests.

Scheduling & Check-Out: Arrange follow-up appointments, obtain prior authorizations, provide patient instructions, and document appointments.

Patient Support: Assist providers with scheduling referrals, forwarding medical records, and notifying patients of appointment changes.

Office Administration: Order supplies, distribute mail, and ensure smooth practice operations.

Compliance & Training: Maintain professional behavior, participate in mandatory educational programs, and adhere to OSHA compliance guidelines.

What We're Looking For:

We are seeking a detail-oriented and customer-focused professional who excels in a fast-paced medical office environment. The ideal candidate will have:

Education: High school diploma required; coursework in secretarial sciences preferred.

Experience: Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.

Skills: Excellent communication, organizational, and multitasking abilities.

Physical Demands:

This role involves frequent standing and walking, occasional lifting of up to 20 lbs, reaching and stooping, and light physical effort typical of an office-based setting.

Requirements

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