Back to Jobs search

(19.99 hours a week) Patient Services Specialist I - Radiology, OSA / Receptionist

UTMB Health • League City, TX • 8h ago

League City, Texas, United States

New

Clerical & Administrative Support

UTMB Health

Requisition # 2506791

Patient Services Specialist I - (Onsite)

Minimum Qualifications: Associatedegree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position.

Job Summary/Description: The Patient Services Specialist I, creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB services for new and returning patients.

Job Duties:

CUSTOMER SERVICE:

· Provides high level customer service in all interactions with internal and external customers.

· Provides direct, professional, and knowledgeable interactions with patients, physicians, referral sources, and the treatment team.

· Answers calls accurately and with exceptional customer service at all times and ensure the caller's needs are met.

· Ensures calls are documented and triaged appropriately ensuring patient satisfaction and patient safety.

· Acts as patient advocate and liaisons with various departments to meet mutual goals.

· Addresses concerns patients, provide service recovery, and escalates issues as needed.

SCHEDULING:

· Schedules appointments and completes reminder calls to patients for scheduled appointments.

· Coordinates financial counseling for day surgery

· Educates patient/responsible parties regarding the billing process and any additional financial responsibilities including third party benefits information.

· Provides out of pocket cost estimates to patients and counsels patients about unpaid bills.

· Obtains future appointments at time of service for clinic follow-up, referrals, and ancillary services.

ARRIVAL:

· Patients arrive and prepare paperwork/chart for visit.

· Appropriate receipts for all monies collected, tokens distributed, and deferments authorized.

REGISTRATION:

· Verifies, ensures eligibility, and pre-registers patients by obtaining patient demographics and third-party coverage(s) at every encounter.

· Obtains and documents information required for third party reimbursement.

· Ensures compliance with Medicare and third-party coverage.

· Communicates with patient, referral source, UTMB physician and clinical staff regarding any obstacle to access or authorization.

Salary Range: Actual salary commensurate with experience or range if discussed and approved by the hiring authority.

Work Schedule: On-site, Monday through Friday, 8am to 5pm, and as needed on occasion.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

Compensation

Similar Jobs

Physical Therapist - Full Time

BrightSpring Health Services • Houston, TX • 2h ago

Hospital & Medical

Our Company Rehab Without Walls Neuro Rehabilitation Overview Now hiring an experienced Physical Therapist to join our Houston Team at Rehab Without Walls Neurorehabilitation! Who we are looking for: Experienced Neurolog...

2h ago

Go to Apply

Senior Social Worker - PTSD Clinical Team

Veterans Affairs, Veterans Health Administration • Houston, TX • 2h ago

Hospital & Medical

Summary This Senior Social Worker is assigned to the Outpatient Post Traumatic Stress Disorder (PTSD) Clinical Team (PCT). The Advanced Practice level Sr. Social Worker within the PTSD Clinical Team (PCT) and has special...

2h ago

Go to Apply

Registered Nurse

Elara Caring • Pasadena, TX • 4h ago

Hospital & Medical

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join ou...

4h ago

Go to Apply

Medical Assistant I - Behavioral Health

UTMB Health • Galveston, TX • 15h ago

Hospital & Medical

Medical Assistant I - Behavioral Health Galveston, Texas, United States New Patient Care UTMB Health Requisition # 2506763 Minimum Qualifications: High School or equivalent. Certified or Registered Medical Assistant or g...

15h ago

Go to Apply

Center Medical Spec - LVN

Grifols Shared Services North America, Inc • Houston, TX • 15h ago

Hospital & Medical

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to...

15h ago

Go to Apply

Physical Therapist PRN (Outpatient)

Select Medical • Baytown, TX • 1d ago

Hospital & Medical

Overview Position: Physical Therapist - Outpatient Location: Baytown, TX Schedule: PRN, flexible schedule! Compensation: $45.00 - $50.00/hour We are seeking a PRN Physical Therapist to help on an as-needed basis. Typical...

1d ago

Go to Apply

Training Specialist III - Ambulatory Clinic Network Ops

UTMB Health • Galveston, TX • 1d ago

Hospital & Medical

Training Specialist III - Ambulatory Clinic Network Ops Galveston, Texas, United States New Clerical & Administrative Support UTMB Health Requisition # 2506773 Training Specialist III Minimum Qualifications: Bachelor...

1d ago

Go to Apply

Outpatient Float Physical Therapist- 20k Sign on Bonus

Select Medical • Houston, TX • 1d ago

Hospital & Medical

Overview Position: Physical Therapist - Outpatient Floater Location: Houston, TX Schedule: Full-time, Monday-Friday Compensation: Competitive salarypending experience. Incentives: $20K Bonus and Student Debt Benefit Prog...

1d ago

Go to Apply

Physical Therapist

Veterans Affairs, Veterans Health Administration • Houston, TX • 1d ago

Hospital & Medical

Summary This Physical Therapist position is in the Physical Medicine and Rehabilitation Service of the Michael E. DeBakey VA Medical Center located in Houston, Texas. Responsibilities This position supports the active ma...

1d ago

Go to Apply

Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Houston, TX • 1d ago

Hospital & Medical

Job Description: Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.