Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
The Director, HR Information Systems will provide operational excellence and strategic, proactive support of the delivery and execution of Kyndryl's HR technical strategy. This position will be leading or involved in managing complex, people-centered HR Transformation programs to include the transformation of Workday capabilities, Service Now enhancements and Payroll transformation.
In this role, you will have the opportunity to participate in other work within the HR Transformation team's responsibility, including digital transformation, special projects, and employment-related programs.
Additionally, you will have the opportunity to:
Lead a team of Product Owners and have individual accountability for Owning & communicating product vision for Workday, Service Now, and other HR Tools across the HR functional areas to define, recommend, prioritize, and implement solutions aligning to strategic goals.
Work closely with stakeholders and internal technology partners and include industry best practices to architect technology solutions needed to drive alignment of business needs and lead discussions to arrive at mutually agreeable solution options and integrations.
Establish project management discipline and governance processes to support initiatives end to end from project planning through testing to delivery to ensure a successful end-user experience for all new deployments and on-going maintenance of Workday and integrations.
Work with technical resources to maintain platform health and look for continuous improvement options, as well as assist with troubleshooting/resolution of escalated product issues.
Create and maintain product and release requirements backlog. Work with the global process owners to negotiate and prioritize enhancements rolled out to the organization as well as continue to monitor the security, efficiency and effectiveness of the Workday solution when compared to Kyndryl's strategic vision for operations, risk, controls, and security profile.
Build and maintain a strong working relationship with the HR Centers of Excellence leadership to which you are assigned and other business leaders.
Align business priorities and make trade-off decisions across multiple collaborator concerns. Balance priorities between strategic new development against ongoing production support.
Coordinate and lead testing efforts while contributing to the employee experience with end-user focus, collaboration, and transparency
Recognize available options and select the appropriate course of action for continuous improvement of solutions and delivery processes with the highest business value. Proactively identify, resolve, or bring up issues, concerns, and impediments to get the project developed with efficiency and maximum effectiveness
Act as the conduit between Technology and business partners to keep the project moving.
Provide final sign-off for projects. Serve as an escalation resource for Tier 2 & 3 issues.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you find anywhere else, including hands-on experience, learning opportunities, and the change to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills, Experience and Circumstances:
Minimum of 10 years experience as a Product Owner, Consultant or Business Analyst in the HRIS space across a variety of disciplines.
7+ years Workday, ServiceNow and/or HR Systems experience with an in depth understanding of the product and business processes related to various functional areas within Workday, including understanding of E2E Workday integration points.
5+ years leading Consulting teams focused on Systems Implementation.
Global experience with other HR Applications and vendors in the HR Technology tech stack including Service Now.
Experience with Product Roadmap development and influencing key collaborators for consensus on business priorities. Ability to facilitate complex discussions.
Project Management experience with focus on design, facilitating development, testing and delivery.
Demonstrates abilities and/or a proven record of success working in a consultative capacity on Human Capital technology projects.
A driver, decision maker, and effective team collaborator. Ability to acquire crucial information and key objectives.
Organized, self-motivated, highly adaptable, and have a strong desire to embrace change.
Outstanding leadership and motivational skills - possessing a willingness to empower as well as inspire commitment and positive attitude in the team
Ability and/or experience to work independently as well as in a team environment through collaboration and consultation skills while working with individuals from all backgrounds and organizational levels and across functional areas
What We Offer:
Competitive salary and benefits package.
Opportunities for professional growth and development.
A dynamic and inclusive work environment.
The chance to work with a leading global IT services company.
Compensation
The compensation range for the position in the U.S. is $150,720 to $286,200 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.
There is a different applicable compensation range for the following work locations:
California: $165,720 to $343,560
Colorado: $150,720 to $286,200
New York City: $180,720 to $343,560
Washington: $165,720 to $314,880
Washington DC: $165,720 to $314,880
This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Applications will be accepted on a rolling basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Know Your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12.pdf)
Pay Transparency Nondiscrimination Provision
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
