Shift Lead

Walgreens • Allentown, PA • 2h ago

Job Description:

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assist with ensuring the Outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Assist at Pharmacy out window as requested.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Responsible for bag checks of team members before leaving the store.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reports disciplinary issues and customer complaints to management.

Job ID: 1719013BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 1855 S 5TH ST,ALLENTOWN,PA,18103

Full District Office Address: 1855 S 5TH ST,ALLENTOWN,PA,18103-04925-03241-S

External Basic Qualifications:

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 03241-ALLENTOWN PA

Pay Type: Hourly

Start Rate: 17

Max Rate: 20

Similar Jobs

Maintenance Mechanical Technician

Aerotek • Easton, PA • 2h ago

Retail & Hospitality

Mechanical Maintenance Technician! Maintenance Techs will be in charge of providing daily maintenance, troubleshooting, repairs on variety of Crayola production equipment. Responsibilities : Previous experience working i...

2h ago

Go to Apply

Store Shopper

Wegmans • Allentown, PA • 7h ago

Retail & Hospitality

Schedule: Part time Availability: Morning, Afternoon (Includes Weekends). Shifts start as early as 6am Age Requirement: Must be 18 years or older Location: Allentown, PA Address: 3900 W Tilghman Street Pay: $16.50 / hour...

7h ago

Go to Apply

Assistant Manager I

Dollar Tree • Easton, PA • 10h ago

Retail & Hospitality

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t...

10h ago

Go to Apply

Overnight Stocker

Wegmans • Allentown, PA • 21h ago

Retail & Hospitality

Schedule: Full time Availability: Overnight (Including Weekends). Age Requirement: Must be 18 years or older Location: Allentown, PA Address: 3900 W Tilghman Street Pay: $18 / hour Job Posting: 11/28/2025 Job Posting End...

21h ago

Go to Apply

Hourly Restaurant Manager - Allentown, PA

Raising Cane's • Allentown, PA • 1d ago

Retail & Hospitality

Company Description Initial hiring pay range (based on location, experience, etc.): $ 20 / hour + Monthly Bonus At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Lov...

1d ago

Go to Apply

Restaurant Team Member

Papa John's International • Whitehall, PA • 1d ago

Retail & Hospitality

Summary Perform assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John's standards. Comply with Papa John's uniform, appearance, and operations standards as de...

1d ago

Go to Apply

Maintenance Technician

Aerotek • Easton, PA • 1d ago

Retail & Hospitality

Mechanical Maintenance Technician! Maintenance Techs will be in charge of providing daily maintenance, troubleshooting, repairs on variety of production equipment. Responsibilities : Previous experience working in a Manu...

1d ago

Go to Apply

Maintenance Mechanic

Aerotek • Bethlehem, PA • 1d ago

Retail & Hospitality

Job Title: Maintenance Mechanic Job Description Engage in preventative and predictive maintenance on molding equipment. Troubleshoot and repair molding equipment efficiently while working with PLC - Allen Bradley systems...

1d ago

Go to Apply

Maintenance Technician - 1st Shift - Up To 30/hr

Aerotek • Easton, PA • 1d ago

Retail & Hospitality

Job Description: Maintenance Mechanic or Maintenance Electrician Pay Rate: $28 -30/hr 3rd shift: Sunday - Thursday (11:00pm - 7:30am) Opportunity for Overtime and Growth (II, III, IV) Clean and Climate Controlled Facilit...

1d ago

Go to Apply

Retail Print Sales Specialist

Staples • Easton, PA • 2d ago

Retail & Hospitality

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and i...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.