Financial Service Representative

Arkansas Federal Credit Union • North Little Rock, AR • 1d ago

This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4617541 Arkansas Federal Credit Union\ \ Financial Service Representative\ \ US-AR-North Little Rock\ \ Job ID: 2025-3524\ Type: Regular Full-Time\

of Openings: 1\

Category: Customer Service/Support\ North Little Rock\ \ Overview\ \

Working at Arkansas Federal Credit Union

Who we are

Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansass Best Places to work.

What we offer

Earn up to \$24/hr!

NO Weekends!

Opportunity to make a difference in the lives of our members, team &

communities

Learning and development opportunities

Paid community involvement up to 48 hours for hourly employees and

unlimited for salaried employees

Medical, dental, vision & life insurance

Long- & short-term disability

401(k) with employer match plus additional pension plan at \$0 cost

to employee

Tuition reimbursement

4 weeks paid time off plus 11 paid holidays in the first year

Advancement opportunities

Arkansas Federal Credit Union membership

\ \

Responsibilities\ \

The role

As a Financial Service Representative, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success.

Build positive relationships and earn member trust to retain

long-term connections

Responsible for understanding Arkansas Federal products and services

in order to enhance the member experience, deepen relationships and attract new members to Arkansas Federal

Use a proven model to identify members needs in order to make

financial recommendations

Member account maintenance

Guide and assist members and business partners through loan

applications and other member requests

\ \ Qualifications\ \ \ \

To succeed, you are...

Friendly, conversational and trustworthy

Technologically proficient

Passionate and sincerely concerned for others

Knowledgeable of financial industry models and products with a

minimum of 2 years\' related customer service experience

Educated with at least a high school diploma or equivalent

\ \

\ \ Equal employment opportunity, including veterans and individuals with disabilities.\ \

PI280172895

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