Customer Success Manager Dealer

HUMMEL PRO NA • Grafton, WI • 2h ago

JOB REQUIREMENTS: Description Join a global sportswear brand committed
to excellence and innovation. Hummel is looking for a full-time
(on-site) Customer Success Manager to support our growing team in
Grafton, WI. If you\'re passionate about the apparel industry, thrive on
building strong client relationships, and have an eye for detail, this
is the perfect opportunity for you. As a Customer Success Manager,
you\'ll ensure our Hummel Pro dealers receive exceptional service while
supporting marketing and operational initiatives. Key responsibilities
include: Key Responsibilities Dealer Relationship Management Serve as
the primary point of contact for Hummel Pro NA dealers. Deliver
outstanding customer service and maintain strong relationships.
Marketing & Social Media Assist in social media strategy, activations,
and account posts. Execute company directives aligned with overall
marketing strategies. Operational & Account Management Support
day-to-day budget planning and revenue goals per account. Manage product
orders, fulfillment, and sales tracking. Oversee logistics platforms and
communicate tracking details to accounts. Assist with B2B tracking,
promo spends, and contract triggers. Product Knowledge & Proposals
Develop expertise in Hummel\'s custom, stock, and lifestyle ranges.
Understand size ranges and garment details. Build club-specific
proposals for partnership pitches. Qualifications Strong customer
service skills with experience in retail, customer service, or
marketing. Excellent organizational and problem-solving abilities.
Creative mindset with keen attention to detail. Proficiency in Microsoft
Excel and Canva. Ability to manage multiple priorities in a fast-paced
environment. Why Join Hummel Be part of a globally recognized brand with
over 100 years of history. Work in a collaborative, hands-on environment
where craftsmanship meets innovation. Play a direct role in building a
brand that values character, creativity, and community. About Kacmarcik
Enterprises Kacmarcik Enterprises is a portfolio of companies
headquartered in Grafton, Wisconsin, that invests in, develops, and
operates businesses spanning industrial, human performance, and social
impact sectors. Guided by a mission to positively impact lives,
Kacmarcik Enterprises is dedicated to shaping organizations that
strengthen individuals, families, and communities through purpose-driven
leadership, innovation, and collaboration. #ZR Equal Opportunity
Employer This employer is required to notify all applicants of their
rights pursuant to federal employment laws. For further information,
please review the Know Your Rights notice from the Department of Labor.
*** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/55ACBBE1A9E24948

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