Senior Account Executive

Vital Images Inc • Minnetonka, MN • 44min ago

POSITION OVERVIEW We are looking for a driven Senior Account Executive to join our team! As a Senior Account Executive you will be responsible for owning and managing a specified set of Canon Medical Informatics, Inc. customers. This role includes delivering sales of Professional Services and software sales. The Senior Account Executive will act as a customer advocate working closely with service, sales, marketing, and engineering to improve the product's adoption and to deliver a World Class Canon Medical Informatics, Inc. partner experience. RESPONSIBILITIES Develop key relationships with customers at all levels, set appropriate expectations, and repetitiously deliver on those expectations Sell software in addition to Professional Services, which includes hardware, education and professional services Establish and maintain a positive and professional relationship with assigned customers with a clear focus on expansion Interact and communicate frequently over the phone and occasionally in person with key contacts in addition to developing new contracts to drive IB growth Maintain strong product knowledge of the entire Canon Medical Informatics, Inc. product suite and be able to effectively advise partners regarding how to best leverage their advanced visualization solution. This includes a strong commanding knowledge of radiology information workflow and how our solutions fit within this spectrum Participates in the planning, approval, and implementation of approved change management requests Sell and drive education to support customer adoption Manage collections for assigned accounts Inform customers on Education units available, Webinars, eService tools, etc. QUALIFICATIONS & OTHER REQUIREMENTS 10+ years customer facing experience required 5+ years Sales experience 5+ years of technical/clinical consulting in the software or medical device industry preferred Ability to communicate and operate across multiple functional groups internally, including international partnerships, and at customer sites to demonstrate the value of software and services Strong presentation skills Ability to travel domestically up to 20% of the time JOB COMPETENCIES Adaptability/Flexibility - Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs. Customer Focus - Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers. Decision Making/Judgement - Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, communicates decisions to others. Organizational Savvy - Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organization. COMPANY OVERVIEW At Canon Medical Informatics (formerly Vital Images, Inc.), what we do matters. This is at the heart of every product we develop, every service we provide, and especially each member of our team. As part of Canon Medical Systems Corporation, we lead the industry with the latest health imaging informatics solutions. Our products handle millions of medical images and health records a day across the world. Canon Medical Informatics experiences the best of both worlds with a dynamic and collaborative environment, casual culture, and agility of a mid-sized company, while having the support and resources of Canon Medical Systems Corporate, our parent company. Our offices are based in Minnetonka, Minnesota; Waterloo, Ontario; Copenhagen, Denmark; The Netherlands; and Beijing, China. We value our team's innovation, enthusiasm, and dedication to help improve the lives of patients. Do you want to be part of a passionate team that believes what we do matters? Then a career with Canon Medical Informatics might be right for you! COMPANY VALUES Unity, Courage, Tenacity, Teamwork, and Excellence COMPENSATION $100,240 - $150,360 base salary (dependent on experience) + variable commission PHYSICAL REQUIREMENTS Must be able to remain in a stationary position most of the time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Vital Images is an Equal Opportunity Employer, M/F/Vets/Disability.

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