Summary The primary role is to manage and plan how services are delivered and contribute to the process of strategic planning, influencing and responding to organizational priorities. Working with the Executive Team, appropriate Service level chiefs, Associate Chiefs of Staff and program coordinators. This position directly reports to the Chief of Staff and will provide direct supervision for approximately 63 FTEEs, with a mix of clinical and administrative employees. Responsibilities VA offers a comprehensive total rewards package. VHA Physician Total Rewards. Relocation/Recruitment Incentive (Sign-on Bonus): May be authorized to a highly qualified candidate. Pay: Competitive salary, annual performance bonus, regular salary increases Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory CME: Possible $1,000 per year reimbursement (must be full-time with board certification) Malpractice: Free liability protection with tail coverage provided Contract: No Physician Employment Contract and no significant restriction on moonlighting The incumbent is expected to display leadership acumen sufficient to provide direction for single and complex programs in the delivery of care. The incumbent is expected to have strong interpersonal skills and demonstrate a commitment to an interdisciplinary approach to patient care delivery. The incumbent is expected to demonstrate the ability to coordinate a broad continuum of programs and demonstrate abilities to work well within a senior management team. The incumbent is expected to demonstrate skills in providing clinical interface with academic affiliates and other key stakeholders and display experience. The incumbent expected to perform sufficient direct patient care to maintain clinical competency. Duties include but are not limited to: Function in lead management role within the Medicine Services. Each member of staff has a reporting relationship, through their line supervisor, to the Service Chief. Develop and implement measures to ensure efficiency and effectiveness in the designated areas of responsibility. Develop and execute a Medicine Service Business Plan for the Chief of Staff of the medical center. Develop annual budgetary reports based on quality activity and financial information and projections. Be accountable for resources used, directly and indirectly, by the Chief of Medicine. Promote and develop measures to enable the Director to monitor Medicine Service staff individual performance and to assess clinical outcomes; and addressing performance issues at Director, Team and individual level. Quality Improvement: Directs the continuous measurement and improvement of the quality of care provided by the Medicine Service. Maintain inventory of CIH approaches offered at VHA facility, including gap analysis as it relates to CIH approaches that must be offered by VA/community per Directive 1137. Create strategic partnerships with VHA facility program directors and service line chiefs. Collaborate with other Medicine Service Chiefs, VISN leadership, and VA Central Office (OPCC & CT) staff on program development issues. Collaborate with VA leadership. Provide strategic clinical input and ensure effective advice to the Service line ACOS, service line chief, and executive team. Education: Plan and direct the educational and clinical experience of any potential trainees, including psychology interns and postdocs; medical students, residents, and fellows; or other disciplines assigned to the Medicine Service. Supports clinical training and continuing professional development. Research: Collaborate effectively in developing, conducting and evaluating research activities and programs with VA Central Office and VAPORHCS/OHSU partners. Human Resources Management: Participate in the selection of Medicine Service team members, Oversee the recruitment of permanent, temporary and locum staff. Provide direct line supervision to program coordinator/specialist for Medicine Service. Demonstrate exemplary interpersonal effectiveness: build and sustain relationships, resolve conflict, handle negotiation effectively, and develop collaborative working relationships. Display empathy, empowers others, and possesses written and oral communication skills. Provide excellent Customer Service: integrate customer service, include patient satisfaction and stakeholder support, into management plans. This service chief is a customer-driven executive, who enhances internal and external customer satisfaction. handle complaints effectively and promptly; ensure a customer-centered focus in direction and daily work; use customer feedback in planning and providing products and services and encourage subordinates to meet or exceed customer needs and expectations. Perform administrative duties as assigned by the Chief of Staff. Work Schedule: Monday - Friday, 7:30am to 4:00pm. Subject to change based on the needs of the facility Requirements Conditions of Employment U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement. Qualifications To qualify for this position, you must meet the basic requirements as well as any additional requirements (if applicable) listed in the job announcement. Applicants pending the completion of training or license requirements may be referred and tentatively selected but may not be hired until all requirements are met. Currently employed physician(s) in VA who met the requirements for appointment under the previous qualification standard at the time of their initial appointment are deemed to have met the basic requirements of the occupation. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Degree of doctor of medicine or an equivalent degree resulting from a course of education in medicine or osteopathic medicine. The degree must have been obtained from one of the schools approved by the Department of Veterans Affairs for the year in which the course of study was completed. Current, full and unrestricted license to practice medicine or surgery in a State, Territory, or Commonwealth of the United States, or in the District of Columbia. Residency Training: Physicians must have completed residency training, approved by the Secretary of Veterans Affairs in an accredited core specialty training program leading to eligibility for board certification. (NOTE: VA physicians involved in academic training programs may be required to be board certified for faculty status.) Approved residencies are: (1) Those approved by the Accreditation Council for Graduate Medical Education (ACGME), b) OR [(2) Those approved by the American Osteopathic Association (AOA),OR (3) Other residencies (non-US residency training programs followed by a minimum of five years of verified practice in the United States), which the local Medical Staff Executive Committee deems to have provided the applicant with appropriate professional training and believes has exposed the physician to an appropriate range of patient care experiences. Residents currently enrolled in ACGME/AOA accredited residency training programs and who would otherwise meet the basic requirements for appointment are eligible to be appointed as "Physician Resident Providers" (PRPs). PRPs must be fully licensed physicians (i.e., not a training license) and may only be appointed on an intermittent or fee-basis. PRPs are not considered independent practitioners and will not be privileged; rather, they are to have a "scope of practice" that allows them to perform certain restricted duties under supervision. Additionally, surgery residents in gap years may also be appointed as PRPs. Proficiency in spoken and written English. Board eligible in the area of their training. Preferred Experience: Board certified Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: Eligible applicants must be physically and mentally able to perform efficiently the essential functions of the position, with or without reasonable accommodation, without hazard to themselves or others. Depending on the essential duties of a specific position, usable vision, color vision, hearing or speech may be required. however, in most cases, a specific physical condition or impairment of a specific function may be compensated for by the satisfactory use of a prosthesis or mechanical aid. Education Degree of Doctor of Medicine or an equivalent degree resulting from a course of education in allopathic medicine or osteopathic medicine. The degree must have been obtained from an institution whose accreditation was in place for the year in which the course of study was completed. Approved schools are: Schools of medicine accredited by the Liaison Committee on Medical Education (LCME) for the year in which the degree was granted, or Schools of osteopathic medicine approved by the Commission on Osteopathic College Accreditation of the American Osteopathic Association for the year in which the degree was granted. For foreign medical graduates not covered in (1) or (2) above, facility officials must verify with the Educational Commission for Foreign Medical Graduates (ECFMG) that the applicant has met requirements for certification, and must obtain a copy of the ECFMG certificate, if claimed by the applicant. [If the applicant does not claim an ECFMG certificate, facility officials must still confirm that the medical school meets (or met) ECFMG eligibility requirements for the year the candidate graduated.] NOTE: The Under Secretary of Health or designee in the VHA Central Office may approve the appointment under authority of 38 U.S.C. 7405 of a physician graduate of a school of medicine not covered above if the candidate is to be assigned to a research, academic, or administrative position with no patient care responsibilities. The appointment will be made only in exceptional circumstances where the candidate's credentials clearly demonstrate high professional attainment or expertise in the specialty area. Additional Information This is an OPEN CONTINUOUS ANNOUNCEMENT & will remain open until September 30, 2026, or until the position is filled. This job opportunity announcement may be used to fill additional vacancies. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
