Web and Print Support Coordinator

Pacific Lutheran University • Tacoma, WA • 7h ago

Posting Number: 0603020 Recruitment Type: Open to All Applicants Position Title: Web & Print Support Coordinator Position Type: Staff Benefits Status: Benefits Eligible FLSA: Non-Exempt Hiring Range: $20.00-$21.50 per hour, plus excellent benefits. Location: Tacoma, WA 98447. Department: MarCom Customer Service Center Posting Date: 11/21/2025 Closing Date: Until a sufficient number of qualified applicants has been identified. Work Schedule:

Full-time; Monday-Friday 8am-5pm

Limited hybrid schedule may be available

General Description: The Web & Print Support Coordinator serves as the central point of contact and primary customer service representative for all university constituents, vendors, and visitors interacting with the Marketing and Communications department. This crucial role provides essential operational support across all teams---including web, content, design, and print---to ensure projects flow smoothly, resources are managed effectively, and both digital and print services meet the highest standards of customer satisfaction, quality assurance, and accessibility. This position reports jointly to the Director of Digital Communications and the Associate Director for Print Production. Essential Functions and Responsibilities: The responsibilities are unified under the theme of providing responsive support and managing department operations: Customer & Project Support

Serve as the primary customer service representative---via walk-up, phone, and online---for all Marketing & Communications services, including web, print, content, design, photography, and social media.

Answer and administer all web inquiries, distributing job tickets and requests to ensure the appropriate team can quickly respond and support users.

Monitor and manage job requests as they progress through project management platforms (e.g., Formstack, OS Ticket).

Serve as a customer service liaison between the university and the process outsourcing provider (Ricoh) for mail services and copy center functions, including necessary bookkeeping for deposits, supplies, and interdepartmental charges.

Complete other duties as assigned.

Web & Digital Support

Manage the flow of web job tickets and administer all inquiries that come through the main marketing & communications email.

Provide extensive training for users on web content management, third-party web products, and email distribution systems, including hosting open labs and in-person detailed training as needed.

Maintain comprehensive user lists for web and email systems.

Update/audit faculty profiles and send quarterly reports to web deputies.

Assist in building webpages, online forms (e.g., Form Assembly), and emails/contact lists (e.g., Campaign Monitor), as needed.

Conduct monthly website audits to provide reports on broken links, quality assurance, and web accessibility (ADA), utilizing tools like DubBot and Google Analytics.

Follow up with additional training for web users based on audit findings.

Office & Print Support

Assist the Print Production Manager with credit card purchases and end-of-month auditing.

Order and maintain inventory for all office supplies for the Marketing & Communications department and the Web team.

Work with Information and Technology Services (ITS) to manage the inventory and delivery schedule for toner and supplies across the university.

Manage and schedule P

Similar Jobs

Construction Inspector (SCA) - Military Service Group

American Water Military Service • Tacoma, WA • 1h ago

Trucking & Construction

Job Description Job Title: Construction Inspector (SCA) - Military Service Group Posting Start Date: 11/10/25 Job Description: Job Details Hourly Salary Range is $26.00 - $42.13 The base salary range represents a good fa...

1h ago

Go to Apply

Physical Therapist

LHC Group Inc. • Lakewood, WA • 3h ago

Hospital & Medical

Summary We are hiring a Physical Therapist (PT) in Lakewood, WA! $48.63 - $57.69 / hourly At Assured Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy themeaningful connecti...

3h ago

Go to Apply

Physical Therapist

LHC Group Inc. • South Hill, WA • 3h ago

Hospital & Medical

Summary We are hiring a Physical Therapist (PT) in Puyallup, WA! $46.63 - $57.69 / hourly At Assured Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy themeaningful connecti...

3h ago

Go to Apply

Occupational Therapist Assistant (COTA)

LHC Group Inc. • Renton, WA • 3h ago

Hospital & Medical

Summary We are hiring for a Certified Occupational Therapy Assistant (COTA) in Renton, WA. $37 - $44 / hour At Assured Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the...

3h ago

Go to Apply

Occupational Therapist

LHC Group Inc. • Lakewood, WA • 3h ago

Hospital & Medical

Summary We are hiring for an Occupational Therapist for our Lakewood, WA location! $46.63 - $57.69 / hr $5,000 Sign on Bonus for eligible Full time candidates. At Assured Home Health we embrace a culture of caring, belon...

3h ago

Go to Apply

Occupational Therapist

LHC Group Inc. • Tacoma, WA • 3h ago

Hospital & Medical

Summary We are hiring for an Occupational Therapist for our Puyallup, WA location! $46.63 - $57.69 / hr $5,000 Sign on Bonus for eligible Full time candidates. At Assured Home Health we embrace a culture of caring, belon...

3h ago

Go to Apply

Lead Customer Service Representative

Waste Connections US Inc • Lacey, WA • 3h ago

Management & Administrative

LeMay-Pacific Disposal, a Waste Connections Company, has an immediate position open for a Lead Customer Service Representative at our site in Lacey, WA. This position is designed to provide the successful candidate with...

3h ago

Go to Apply

Overnight Retail Cashier

Jacksons • Sumner, WA • 3h ago

Retail & Hospitality

Pay: $17.00 - $18.00 an hour. Looking for a rewarding role with a quiet pace and a strong team? Join us as an Overnight Cashier, where you'll play a vital role in delivering excellent customer service during late-night h...

3h ago

Go to Apply

Wireless Retail Sales Associate - W5041

OSL Retail Services • Bonney Lake, WA • 3h ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $16.66 hour base pay and uncapped commission! Employees earn $19.66 /hour just hitting minimum expectations and top per...

3h ago

Go to Apply

Wireless Retail Sales Associate - W4137

OSL Retail Services • Tacoma, WA • 3h ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $16.66 base pay and uncapped commission! Employees earn $19.66 hour just hitting minimum expectations and top performer...

3h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.