Territory Manager - Aesthetic/Medical Lasers (Connecticut / Massachusetts)

Fotona • New Haven, CT • 1h ago

Fotona is one of the world's fastest-growing leaders in aesthetic, medical, and dental laser innovation. With 50+ years of engineering excellence and more than 30,000 systems installed globally, we're known for breakthrough results, unmatched reliability, and unwavering customer commitment.

Our legacy is strong, our technology is exceptional and we're just getting started.

The Territory Manager (TM) is a hybrid commercial role supporting the adoption, utilization, and commercial success of Fotona systems across the region. This dynamic contributor partners closely with Area Sales Managers (ASMs) to prospect, build pipeline, support closing activities, and ensure exceptional customer experience throughout the account lifecycle.

The TM drives growth by helping identify and engage new prospects while also supporting new-customer onboarding and post-installation needs to maximize customer success and satisfaction.

If you thrive in hands-on environments, build strong customer relationships, and are energized by blending customer-facing support with commercial execution, this role is for you.

Key Responsibilities:

Sales Support, Prospecting & Commercial Execution

Partner with ASMs to identify, research, and qualify new prospects

Execute outbound outreach and lead follow-up to support pipeline development

Support product demonstrations, evaluations, proposals, and follow-up

Assist ASMs in advancing opportunities and closing business

Represent the brand at regional events, workshops, demos, and tradeshows

Support tactics that grow utilization, referrals, and upsell opportunities

Territory & Pipeline Management

Maintain CRM data to ensure pipeline visibility, territory insights, and action planning

Monitor customer activity and flag at-risk accounts or utilization gaps

Leverage data to prioritize account needs and commercial opportunities

Support territory business reviews with ASMs, Clinical, and Marketing

Cross-Functional Collaboration

Partner closely with ASMs, Clinical Education, Customer Service, Marketing, and Operations

Coordinate customer needs across training, service, logistics, and commercial execution

Provide customer insights to cross-functional teams to help inform programs, messaging, and solutions

Support customer-facing workshops, open houses, and other education/marketing events

Post-Installation Support & Customer Success

Serve as a primary point of contact for new customer onboarding and activation

Support installation readiness and ensure a smooth site experience

Coordinate training requirements with Clinical Education and Customer Service

Deliver ongoing, high-touch account support to drive utilization and satisfaction

Identify emerging customer needs and escalate service/training requests as needed

Strengthen customer relationships to improve retention, referrals, and long-term value

Qualifications:

2+ years of sales or customer-facing experience; medical device, capital and/or aesthetics preferred

Strong relationship-builder with a customer-first mindset

Comfort learning and communicating clinical/technical product information

Highly organized, accountable, and proactive in managing multiple priorities

Experience supporting sales teams and/or customer education is a plus

CRM fluency (Salesforce preferred)

Strong written & verbal communication skills

Bachelor's degree preferred

Ability to travel extensively regionally 50-70%+

Ability to relocate for future promotion is a must.

Additional Requirements:

Ability to drive within the territory daily.

Ability to work flexible hours, including some evenings and weekends as needed.

Ability to lift and carry up to 50 lbs. occasionally, ability to lift and carry over 50 lbs. occasionally, ability to push/pull very heavy equipment on wheels/casters occasionally.

Ability to stand, lift, push/pull, bend, squat, stretch, reach, twist/turn, walk, and reach throughout the day, ability to work at a computer and sit and/or drive and for extended periods frequently.

Why Join Fotona:

Blend customer success and commercial impact in a high-growth organization

Be part of a fast-moving team with strong commitment to innovation and excellence

Opportunity to grow into expanded commercial roles

Compensation:

Base salary + performance-based incentives

Medical/Dental/Vision, Life and STD/LTD insurance, plus FSA/HSA/HRA options.

401(k) with company match

Meaningful career development & advancement opportunities

Fotona is proud to be an equal opportunity employer.

We celebrate diversity and are committed to fostering an inclusive environment for all employees.

Fotona

Go to Apply

Share this job

Similar Jobs

Licensed Physical Therapy Assistant - Outpatient Rehab

Hartford HealthCare • West Haven, CT • 12h ago

Hospital & Medical

Work whereevery moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Co...

12h ago

Go to Apply

Dental Assistant - Entry Level

Aspen Dental • Meriden, CT • 16h ago

Hospital & Medical

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, generous benefits package, and...

16h ago

Go to Apply

Medical Office Assistant

Actalent • Wallingford, CT • 1d ago

Hospital & Medical

Job Title: Medical Office AssistantJob Description As a vital member of the patient care team, you will assist providers and nursing staff with daily office duties, supporting a high standard of care in our cardiology pr...

1d ago

Go to Apply

Registered Nurse-Mental Health

Veterans Affairs, Veterans Health Administration • West Haven, CT • 1d ago

Hospital & Medical

Summary This Registered Nurse position is located in Nursing, Inpatient (8 East) Mental Health located at the West Haven campus. This position is Intermittent. NOTE: The 2-page Resume requirement does not apply to this o...

1d ago

Go to Apply

Nurse (40 Hour)

State of Connecticut, Department of Administrative Services • Middletown, CT • 1d ago

Hospital & Medical

Nurse (40 Hour) Office/On-site Recruitment # 251124-1969FL-002 Location Middletown, CT Date Opened 11/25/2025 12:00:00 AM Salary $79,874 - $104,588/year (Salary commensurate with education and/or experience) Job Type Ope...

1d ago

Go to Apply

Nurse (40 Hour)

State of Connecticut, Department of Administrative Services • Middletown, CT • 1d ago

Hospital & Medical

Nurse (40 Hour) Office/On-site Recruitment # 251124-1969FL-001 Location Middletown, CT Date Opened 11/25/2025 12:00:00 AM Salary $79,874 - $104,588/year Job Type Open to the Public Close Date 12/3/2025 11:59:00 PM Go Bac...

1d ago

Go to Apply

Medical Assistant Instructor

Porter and Chester Institute • Hamden, CT • 2d ago

Hospital & Medical

Medical Assistant Instructors are responsible for providing quality instruction to students through well prepared classes, relevant assignments, fair assessment of learning, clear documentation of student progress, and s...

2d ago

Go to Apply

Advanced Clinical Social Worker (40 Hour)

State of Connecticut, Department of Administrative Services • New Haven, CT • 2d ago

Hospital & Medical

Advanced Clinical Social Worker (40 Hour) Office/On-Site Recruitment # 251114-0965FP-002 Location New Haven, CT Date Opened 11/25/2025 12:00:00 AM Salary $90,516 - $122,070/year (*New State employees start at minimum) Jo...

2d ago

Go to Apply

Medical Billing Specialist

TEKsystems • Hamden, CT • 3d ago

Hospital & Medical

Description The Medical Billing Specialist is responsible for managing patient billing processes, submitting insurance claims, and ensuring accurate and timely reimbursement for healthcare services. This role requires st...

3d ago

Go to Apply

Medical Assistant

Trinity Health • Waterbury, CT • 3d ago

Hospital & Medical

Employment Type: Full time Shift: Day Shift Description: Trinity Health Of New England Medical Group is looking for a Medical Assistant to join outpatient Surgery office located in Waterbury. The Medical Assistant suppor...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.