Bank CSR/Teller Supervisor

Harvest Bank • Kimball, MN • 1h ago

Overview Join our team at Harvest Bank, a thriving 3rd generation, family owned and locally owned community bank. Now in our 122nd year, our success has always been built first around hiring, retaining and training great employees. Why join our team? Paid health insurance, competitive PTO plus federal holidays and room for advancement! You re more than just a number with us - come see what working for a small, community-focused institution can mean for your career! Harvest Bank seeks a CSR/Teller Supervisor to work at the Kimball location. The candidate for this position will be primarily responsible for supervising and training tellers; providing customer service and opening accounts; answering customer questions or directing them to the appropriate bank personnel; vault operations; and balancing transactions. 40 hours per week are preferred and the candidate must be able to work 1 to 2 Saturday mornings per month. Competitive hourly rate ranging from $23-$29 per hour depending on experience. Responsibilities Staff Management Supervise, train and delegate duties to tellers/CSRs. First point of contact for questions from tellers/CSRs in Kimball. Aim to personally resolve questions where possible; escalate issues to managers/other staff when needed. Ensure tellers are knowledgeable in all areas and maintain proper staffing. Continually seek to develop teller/CSR skills. Demonstrate excellent customer service and positive attitude; ensure tellers/CSRs exhibit similar professionalism. Foster a positive team environment with strong communication/collaboration on teller/CSR team. Coordinate work schedule for the teller line. Process Management Maintain familiarity & proficiency with all front line operational processes, rules & regulations. Maintain excellent communication with VP Operations. Supervise & ensure accurate completion of front line tasks: o Ordering and sending out currency. Monitor supply of coin and currency to ensure adequate supply. o Accurately receive cash & check deposits and withdrawals; accept payments; give out customer balances and printouts; and handle night drop and mail deposits under dual control. o Handle filling out customer forms. Some may include fraud claims, wires, stop payments and ach transfers. o Process loan payments, disbursements, and servicing-related transactions. o Sell money orders, cashier s checks, visa travel/gift cards, and bank services. Cash bonds. o Open/close safe deposit box accounts; assist customers with box access; collect rental payments. Help manage fraud prevention. Oversee some department expenses and assist with payment of invoices. Maintain knowledge of loan operations support tasks and perform/supervise completion of these tasks as necessary. Balance teller transactions/window to ensure all work has been processed correctly; balance the teller & vault cash to the general ledger. Responsible for record retention of data processing reports/forms; coordinate the shredding of records past retention date. Coordinate statement preparation for customers; monitor suspicious account activity on customer statements; responsible for follow up on missing or exception items related to statement preparation. Help manage operation and servicing of teller equipment and order department supplies. Participate in the daily opening and closing procedures of the bank facility. Other duties as assigned Physical presence at bank Customer Service Greet and assist customers, whether in person or by phone, in a courteous and pleasant manner; answer their banking questions or direct them to the appropriate bank personnel. Open and close accounts. Manage difficult customers and customer disputes professionally.

Similar Jobs

Business Banking Relationship Manager 3

U.S. Bank • Saint Cloud, MN • 1d ago

Finance, Accounting & Banking

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

1d ago

Go to Apply

Sr. Accountant

Robert Half • Saint Cloud, MN • 2d ago

Finance, Accounting & Banking

Description We are looking for an experienced Senior Accountant to join our team in St. Cloud, Minnesota. This role is key to ensuring accurate financial reporting, maintaining compliance with accounting standards, and s...

2d ago

Go to Apply

CDM Staff Accountant

Platinum Staffing LLC • Becker, MN • 5d ago

Finance, Accounting & Banking

Job Description Overview The Staff Accountant is responsible for achieving accurate and timely day-to-day accounting tasks through to year-end closings. This role works independently at the local level while collaboratin...

5d ago

Go to Apply

Tax Sr. - Public

Robert Half • Saint Cloud, MN • 5d ago

Finance, Accounting & Banking

Description We are looking for an experienced Tax Senior to join our team in northwest suburb of the Twin Cities. This role is ideal for a motivated individual with a strong background in tax preparation and compliance w...

5d ago

Go to Apply

Accounting Operations Supervisor - State Prog Admin Director

State of Minnesota • Buffalo, MN • 1w ago

Finance, Accounting & Banking

Working Title: Accounting Operations Supervisor Job Class: State Program Administrator, Director Agency: Pollution Control Agency Job ID : 90380 Location : Various* Telework Eligible : Yes Full/Part Time : Full-Time Regu...

1w ago

Go to Apply

Accounting Operations Supervisor - State Prog Admin Director

State of Minnesota • Saint Cloud, MN • 1w ago

Finance, Accounting & Banking

1w ago

Go to Apply

Project Accountant

Robert Half • Annandale, MN • 1w ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Project Accountant to join our team in Annandale, Minnesota. This Contract to permanent employment opportunity offers a chance to contribute to the financial success of co...

1w ago

Go to Apply

Director Financial Planning & Analysis

Coborn's, Incorporated • Saint Cloud, MN • 1w ago

Finance, Accounting & Banking

Overview Step into a pivotal leadership role at Coborn's Inc. where your expertise will shape the financial future of our growing organization. As our Director of Financial Planning & Analysis, you will guide both th...

1w ago

Go to Apply

Veterans Claims Representative / Full-time, Day Shift

State of Minnesota • Saint Cloud, MN • 1w ago

Finance, Accounting & Banking

Working Title : Veterans Claims Representative Job Class: Veterans Claims Representative Agency: Minnesota Department of Veterans Affairs Job ID: 90199 Location: St. Cloud VA Medical Center Telework Eligible : No Full/Pa...

1w ago

Go to Apply

Financial Analyst

DeZurik Inc. • Sartell, MN • 2w ago

Finance, Accounting & Banking

DeZURIK is seeking a Financial Analyst to support our Municipal Business Unit (MBU) and associated manufacturing plants. In this role, you ll turn data into insight helping leaders make informed decisions that drive grow...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.