Collections Specialist - Bilingual

Sound Credit Union • Tacoma, WA • 2h ago

Job Details Level Entry Job Location Corporate Office - Tacoma, WA Position Type Full Time Education Level High School Diploma or equivalent.

Salary Range $23.65 - $35.48 Hourly Travel Percentage Hybrid Job Shift Monday - Friday Job Category Banking Description Sound Credit Union is currently seeking a Collections Specialist /Loss Management Representative - Bilingual to join our team! If you are a detail-oriented professional with excellent communication skills and value building customer relationships, then this position at Sound might be the ideal opportunity for you. We offer a welcoming environment with opportunities for professional growth, a passion for community involvement and great benefits to support employee wellbeing. Your Compensation: Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered and provide room for growth over time. The target salary range for this position is $23.65 - $29.57 depending on previous experience and education. The full salary range is $23.65 - $35.48. In this role you will be eligible to receive additional compensation through incentives. Why Work with Us: We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring that every voice is heard and valued. Learn more about our company culture on our career's page! Your Benefits: 100% employer paid premiums for medical, dental, vision, and disability for yourself and more than 70% for dependent's premiums. 401k match dollar for dollar up to 4% - plus an additional discretionary profit share. Three weeks Paid Time Off (PTO) accrued annually to start, with increases over tenure. Up to 40 hours of employer paid Work/Life Balance time, awarded annually. 10 employer paid Federal Holidays every year. Up to 3% annual salary equivalent annual bonus may be awarded when the Credit Union meets its goals, paid each November. Up to $50/month gym/lifestyle reimbursement. Up to $5,000/year Tuition Assistance Program. Incentives for multilingual speakers. Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services. Free and/or discounted banking services and loans. Employee Charitable Matching Program. Free ORCA pass. What You'll Do: Responsibilities: Contact members through various channels to resolve delinquent accounts, negotiate payment arrangements, and document collection efforts while preparing regular activity reports. Manage charged-off loan recovery processes, recommend charge-offs and legal actions, and handle bankruptcy accounts, including monitoring and reviewing assigned cases. Administer insurance follow-ups, respond to credit bureau disputes, and ensure high member satisfaction. Requirements: Two years of experience within a financial intuition required. Experience working in the account collection field preferred. Requires the ability to read, write, communicate, and interpret information accurately in English and Spanish. In addition: Must be bondable. Employer sponsorship to secure or maintain employment authorization is not available. Our Hours: A hybrid schedule Monday - Friday: 9:30AM - 6:00PM, with the occasional need to work Saturdays. In your role you will have the ability to combine in-person and remote work. About Sound Credit Union... Sound Credit Union was founded in 1940 and is one of Washington State's largest credit unions. We have 26full-service branches located throughout the Puget Sound region. We live by our Guiding Principles of Make a Connection, Be a Champion, and Doing the Right Thing for

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Teller

Sound Credit Union • Tacoma, WA • 4d ago

Finance, Accounting & Banking

Job Details Level Entry Job Location Pacific Avenue - Tacoma, WA Position Type Full Time Education Level High School Diploma or equivalent. Salary Range $20.00 - $25.00 Hourly Travel Percentage In Branch Full Time Job Sh...

4d ago

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GESA CREDIT UNION • Bremerton, WA • 4d ago

Finance, Accounting & Banking

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GESA CREDIT UNION • Bremerton, WA • 4d ago

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