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Client Services Advocate 2025-02863

State of Wyoming • United States, United States • 1h ago

Print (https://www.governmentjobs.com/careers/wyoming/jobs/newprint/5152319)

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Client Services Advocate 2025-02863

Salary

$24.78 Hourly

Location

Cody, WY

Job Type

Permanent Full-time

Job Number

2025-02863

Department

Military Department

Division

Military Department

Opening Date

11/25/2025

Closing Date

Continuous

FLSA

Non-Exempt

Job Classification

SOVS07

Description

Benefits

Questions

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

Provides guidance and support to Veterans and their dependents by assessing eligibility for state and federal benefits, explaining available entitlements, and assisting with applications and claims processes.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

Comprehensive health, dental, and vision insurance

Paid vacation, sick leave, FMLA and holidays

Retirement - Pension and 457B plans that help you build a secure future

Flexible schedules and work-life balance options

Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) , or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL)

Human Resource Contact: Molly Skala /molly.skala@wyo.gov

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.

Advises Veterans and their dependents of their eligibility for entitlements under various Veterans benefits acts and other relevant legislation.

Investigate and conduct interviews, assist in the preparation and follow-up of the applications for state and federal benefits, review and file claims for veterans' benefits, and follow MOU actions with Veterans Service Organizations and other state agencies for referral of inquiries, claims, and actions.

Conducts public relations by disseminating general information for the outreach program by developing and participating in radio broadcasts, newspaper releases, and public speaking engagements and events to interested groups.

Attends meetings and other activities of Veterans Service Organizations as assigned.

Discusses the efforts of the Wyoming Veterans Commission.

Coordinates activities or services with POA offices, VBA, and various other Veteran Service Providers.

Develops and executes a working plan/schedule for the expenditure of state funds that supports travel.

Plan travel, schedule meetings/places for assistance visits throughout the state, make hotel reservations, schedule vehicle maintenance, submit travel requests, travel reimbursement forms, time sheets, and vehicle mileage reports monthly.

Complete all monthly ADMIN reports in a timely fashion.

Must be able to travel within the State and out of State 50% of the time.

Must be able to work occasional evenings or weekends as needed.

Qualifications

KNOWLEDGE:

Knowledge of State and Federal veterans benefits, programs, and services.

Knowledge of services, counseling, and advocacy.

Knowledge of public speaking and public affairs experience.

Knowledge of interviewing and counseling.

Knowledge of computers, computer databases, and word processing systems.

MINIMUM QUALIFICATIONS:

Education:

Bachelor's Degree (typically in Social Services)

Experience:

0-1 year of progressive work experience (typically in Victim or Client Services)

Education & Experience Substitution:

3-4 years of progressive work experience (typically in Victim or Client Services)

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

Must be able to sit for long periods.

Must be able to lift 25 pounds.

NOTES:

FLSA: Non-exempt

Please attach a DD214 with your application to be eligible for Veteran's points.

Supplemental Information

007 - Wyoming Military Department - Veterans Commission

Click here (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

Comprehensive health coverage- medical, dental, and vision plans for you and your family

Voluntary Benefits- including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts

Multiple retirement options- including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security

Generous paid leave and flexible schedules- vacation, sick leave, paid FMLA and 11 paid holidays each year

Public Service Loan Forgiveness eligibility- for those with qualifying student loans

Training and professional development- to support your career growth and advancement

Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts

Wellness Program - Earn paid time off and incentives by focusing on your personal health

WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, andno state income tax.

Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL) .

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