Office Manager

VCA Animal Hospitals • Downers Grove, IL • 3h ago

Job Summary:

Under policy direction from the Hospital with support of and input from Medical Director, the Office manager performs a wide range of difficult to complex administrative activities related to hospitals providing quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities, that serve to support effective business operations.

Knowledge, Skills and Abilities:

Customer service.

Human resource skill.

Financial budget management.

Knowledge of sales and marketing techniques.

Good communication skills, both written and oral, goal oriented

Background in managing service oriented operations.

Ability to plan, organize and effectively present ideas and concepts.

Ability to take information obtained from clients, staff, and other sources, discern that which is credible and assess the hospital and its operation objectively.

Must be able to handle multiple tasks at once, and deal with high levels of stress in an environment of changing priorities.

Education and Experience:

High School Diploma.

Must have a minimum of 2 years experience in medical care facility operations management with profit and loss responsibility.

Budget management experience.

Knowledge of sales and marketing techniques.

Human resource skills.

Training and client relations experience.

Thorough knowledge of the veterinary profession.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

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