Regulatory Operations Program Manager
Bring your passion to Texas Health so we are Better + Together
Work Location: Texas Health Corporate, 612 E. Lamar Blvd., Arlington, TX 76011
Work Hours: Full Time Days (8:00am-5:00pm) for 40 hrs/week
Department Highlights:
Gain a sense of accomplishment by contributing to a teamwork environment.
Receive excellent mentorship, comprehensive training, and dedicated leadership resources.
What You Will Do:
I. Regulatory & Accreditation
Accesses/interprets/explains applicable regulations and standards; communicates the impact and criticality of applicable regulations and standards, including the added benefit to quality, safety and cost-effectiveness based on evidence-based practices. Use clinical knowledge and expertise to observe patient care, review documentation in the medical record, and evaluate compliance.
Conducts regulatory site visits with a focus on clinical aspects of regulatory and accreditation, based on annual and periodic risk assessments, to ensure compliance with TJC and CMS standards and regulatory requirements.
Conducts Tracer Inter-Rater Reliability exercises to validate continuous readiness assessments of regulatory/accreditation compliance.
Provides informal and formal regulatory/accreditation training to stakeholders as needs are identified. Assists with medical record reviews to identify gaps.
Reviews system/hospital policies and system order sets to ensure they adhere to regulatory/accreditation requirements.
Participates in healthcare mock survey activities in order to assess ongoing compliance with regulatory/accreditation requirements.
Provides support to hospitals/healthcare settings during official regulatory/accreditation surveys and visits
Identifies and communicates regulatory updates 50%
II. Professional Engagement
Pursues/achieves/maintains required applicable certification and licensure.
Pursues professional growth and development of required knowledge and skills.
a. Establishes at least one professional goal per year.
b. Participates in at least five Regulatory-related educational opportunities per year.
Participates in a Regulatory-related professional organization.
Serves as subject matter expert for TJC/CMS/TAC regulatory operations. 10%
III. Leadership & Integration
Utilizes the principles of influence, leadership, and change management to advance program goals and ensure changes are vetted by all stakeholder groups.
Utilizes skills in communication, relationship-building, and facilitation to ensure that all stakeholders feel accountable for continuous regulatory compliance.
Contributes to the development of other stakeholders through education and mentorship. 10%
IV. Performance & Process Improvement
Identifies opportunities for improvement and continuously looks for ways to improve system processes and reduce harm using the principles of High Reliability.
Conducts and develops comprehensive risk assessments, prioritizes potential risks, and recommends evidence-based strategies for risk reduction.
Uses PI methodology to assess performance, sets achievable goals, uses data to initiate changes, and develops measures that will ensure sustainability of the improvement.
Annual analysis of system tracer program, development of system clinical and behavioral health tracers, implementation, and monitoring of results. 10%
V. Data & Analytics
Leverages electronic systems to input, analyze, extract, and manage data to support and drive data integrity, streamline process, innovate practices, and achieve positive outcomes.
Creates meaningful electronic reports to enhance clinical regulatory and accreditation initiatives and guide strategy discussions with key stakeholders.
Conducts analysis of compliance and provides reports to identified owners and/or key stakeholders.
Assists with development of sustainable corrective actions. 10%
VI. Patient Safety
Promote a safety culture and infrastructure that aligns with THR?s strategic objectives and meets regulatory/accreditation standards.
Identify active and inactive conditions within the hospital/healthcare setting that could contribute to stakeholder harm.
Prioritize high risk findings in order to escalate opportunities for improvement for system leadership awareness and support of risk mitigation strategies. 10%
What You Need:
Education
Bachelor's Degree Healthcare Req
Master's Degree Healthcare/Business Pref
Experience
5 Years Hospital setting/healthcare environment Req
1 Year Regulatory compliance and accreditation or quality improvement Pref
Licenses and Certifications
RN - Registered Nurse Upon Hire Req Or
Other Clinical Licensure Upon Hire Req
CPHQ - Certified Professional in Healthcare Quality 3 Years Req
Education Bachelor's Degree Healthcare Req
Master's Degree Healthcare/Business Pref Experience 5 Years Hospital setting/healthcare environment Req
1 Year Regulatory compliance and accreditation or quality improvement Pref Licenses and Certifications RN - Registered Nurse Upon Hire Req Or
Other Clinical Licensure Upon Hire Req
CPHQ - Certified Professional in Healthcare Quality 3 Years Req Skills Knowledge of performance improvement techniques, i.e. Lean, Six Sigma, PDSA and Reliability theory. Excellent verbal and written communication, negotiation, and collaboration skills; ability to collect, analyze, and organize data; team facilitation skills; knowledge of regulatory and accreditation requirements, ability to educate and motivate others, ability to use Microsoft office applications. Supervision Individual Contributor ADA Requirements Extreme Heat 1-33%
Extreme Cold 1-33%
Extreme Swings in Temperature 1-33%
Extreme Noise 1-33%
Working Outdoors 1-33%
Working Indoors 67% or more
Mechanical Hazards 1-33%
Electrical Hazards 1-33%
Explosive Hazards 1-33%
Fume/Odor Hazards 1-33%
Dust/Mites Hazards 1-33%
Chemical Hazards 1-33%
Toxic Waste Hazards 1-33%
Radiation Hazards 1-33%
Wet Hazards 1-33%
Heights 1-33%
Other Conditions 1-33% Physical Demands Light Work Travel Requirements Local 50% Travel to Hospitals for Mock Surveys and Site Visits
Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.
We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
