Now hiring! National Strategic Account Manager - US Market
Remote office/Company Car/Must live near a major US airport
We are looking for a National Strategic Account Manager to join our Automotive Refinish team in the US.
Come create chemistry with us!
As the National Strategic Account Manager, you will serve as the primary relationship owner for BASF's most critical strategic customers in the U.S. automotive refinish market. This role includes leading the U.S. Strategic Account Manager team and associated Technical Service Managers, ensuring alignment across MSO, OEM, and Network segments. You will drive profitable growth through both existing accounts and new customer acquisitions, while collaborating with cross-functional teams including Business Development, Marketing, and Supply Chain. Your leadership will be pivotal in aligning customer success with BASF's long-term objectives.
As a National Strategic Account Manager - US Market, you create chemistry by...
Acting as the executive-level liaison for national strategic accounts, engaging with C-suite and senior leadership across MSOs, OEMs, and insurance networks.
Developing and executing comprehensive account strategies that align BASF's objectives with customer growth plans.
Leading quarterly and annual business reviews, performance scorecards, and continuous improvement initiatives.
Leading and mentoring the U.S. Strategic Account Manager team and Technical Service Managers, fostering collaboration and accountability.
Ensuring team alignment with customer needs, BASF service standards, and strategic priorities.
Driving talent development, succession planning, and performance management within the team.
Driving organic growth within existing accounts and lead initiatives to acquire new strategic customers in MSO, OEM, and Network segments.
Owning national-level sales targets and profitability goals for strategic accounts.
Leading contract negotiations, pricing strategies, and forecasting activities.
Monitoring KPIs, customer satisfaction, and financial performance, providing actionable insights to senior leadership.
Championing process improvements and technical training programs to enhance efficiency and service delivery.
Collaborating with Business Development to introduce innovative technologies, digital tools, and sustainability initiatives.
Ensuring technical service managers deliver best-in-class support to strategic accounts.
Analyzing market trends, competitive positioning, and financial performance to inform strategic decisions.
Identifying new business opportunities and partnerships to expand BASF's footprint in the U.S. market.
Providing insights on OEM certification programs, insurance partnerships, and emerging industry influencers.
Representing BASF at key industry events and forums to strengthen market presence.
If you have...
a Minimum of 10 years of experience in national strategic account management or sales leadership within the automotive collision or coatings industry.
a Bachelor's degree in business, marketing, or a related field; MBA or advanced degree is a plus.
Proven success managing large, complex customer relationships and driving growth through new customer acquisition.
Deep understanding of MSOs, OEM programs, insurance networks, and the collision repair ecosystem.
Demonstrated ability to lead and develop high-performing teams.
Strong leadership, communication, and negotiation skills with the ability to influence at all organizational levels.
Experience managing sales and technical teams or service delivery functions for large-scale customers.
Proficiency in CRM tools, data analysis, and digital collaboration platforms.
Create your own chemistry with you@BASF
At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It's what we call you@BASF . We are committed to providing benefits, programs, and opportunities that support our employees' overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.
Just some of the many benefits we offer include:
Flexible work arrangements whenever possible
Highly competitive retirement savings plan with company match and investment options
Well-being programs that include comprehensive mental health support for you and your household family members
Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
Back-up child and elder care with discount programs for families of all ages and stages
Mentoring and career development opportunities that allow you to share, learn, and thrive
Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
Employee crisis support for when the unexpected happens
Access to our BASF wine cellar, employee discounts, and much more!
About us
As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!
At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.
Belong to Something Bigger. #belongatBASF
Privacy statement
BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any @type of payment during the job application process. If you have experienced any of the above, please contact Careers.NorthAmerica@basf.com to report fraud.
Pay transparency
BASF is committed to pay transparency practices. The competitive Pay Range for this role is $175,000 - $195,000. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.
Equal employment opportunities
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.
Applicants must be currently authorized to work in the United States on a full-time basis.
