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Box Office Assistant (Customer Services Specialist)

Minnesota State • Brainerd, MN • 3d ago

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Working Title:

Institution:

Central Lakes College

Classification Title:

Customer Svcs Specialist

Bargaining Unit / Union:

206: AFSCME - Clerical and Office

City:

Brainerd

FLSA:

Non Job Exempt

Full Time / Part Time:

Part time

Employment Condition:

Classified - Unlimited

Salary Range:

$20.32 - $26.46

Application Procedure:

Please upload the following information with your application to be considered for this position:

Cover Letter/Letter of Interest

Current Resume (Include dates of employment (month and year) for each position and indicate average hours worked per week for each job.)

Job Description

This position exists to assist the Box Office Coordinator and Director of Performing Arts Center by providing customer service sales support and to assist with the marketing and sales efforts of the CLC Theatre in order to ensure the efficient and profitable running of the program.

Salary Range:

$20.32-$25.41/hr, $42,428-53,056 annually

Minimum Qualifications

Skill in data entry sufficient to maintain accurate records and reports.

Skill in customer service sufficient to provide prompt and accurate information to customers in person, on the phone, and through email and other written or electronic correspondence.

Knowledge of word processing sufficient to use software to create, format, edit, print, and save a variety of documents.

Ability to calculate the prices of individual, multiple, or groups of items and collect payments, count money, and complete transactions for customers.

Ability to move and/or transport items weighing up to 50 pounds.

Preferred Qualification

Ability to operate computers and software sufficient to access patron and event records.

Knowledge of office procedures, methods, and equipment sufficient to input and access information in computer systems.

Knowledge of Microsoft Windows, Excel, and Word or similar programs.

Ability to maintain the confidentiality of private information in compliance with laws, policies, and procedures.

Ability to work independently.

Ability to manage multiple priorities and timelines.

Knowledge of the performing arts from an audience/consumer point of view.

Excellent organization skills.

Work Shift (Hours / Days of work)

2-4 hours/day, 10:30-1:00, Wednesday-Thursday, with an additional 1.5-2 hours during show nights

Telework (Yes/No)

About

Central Lakes College is a comprehensive community and technical college serving about 5,500 students per year. With a knowledgeable, caring faculty and modern, results-oriented programs in comfortable facilities, CLC is the college of choice for seekers of success.

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

12-22-2025

Position End Date:

Open Date:

11-24-2025

Close Date:

12-03-2025

Posting Contact Name:

Terri Henrikson

Posting Contact Email:

terri.henrikson@clcmn.edu

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