About the Role:
Grade Level (for internal use):
10
About the Role:
The Account Manager role serves as the primary commercial lead for an assigned portfolio of clients. They are focused on driving net revenue growth by fostering strong client relationships and delivering comprehensive solutions across the full MI product suite.
Responsibilities and Impact:
The Account Manager is the central point of contact, responsible for collaborating across internal functions to deliver a cohesive customer experience. They deeply understand the client business strategies and market demands, which helps them provide client insights and identify opportunities for growth and retention, unlocking a value for both our customers and for MI.
Planning and Execution:
Serve as the primary point of contact for clients within a book of business
Holistic understanding of the account including business objectives, budget cycles, organizational structure, critical needs, and ongoing opportunities.
Build multi-threaded relationships across client stakeholders and workflows, serving as a trusted advisor for solving client's business challenges.
Develop and execute on account growth plans in partnership with Sales Specialists and Business Partners.
Renewal Strategy, Proposal & Negotiation:
Account Analysis to prepare for renewal discussions
Lead renewal and expansion negotiations
Work with legal/procurement to finalize contracts and pricing changes.
Identify and mitigate account risks
Client Engagement & Coverage:
Understand account health and introduce internal resources as needed
Build industry knowledge and expertise to advise clients on best practices.
Establish key relationships and champions within accounts
Promote adoption of new offerings, capabilities, or modules
Be the voice of the client internally
Cross Functional Coordination:
Coordinate resources to develop comprehensive solutions to meet client needs
Collaborate with Sales Specialists, Business and Implementation teams to involve the right resources to meet client needs, making warm introductions as needed.
Provide client feedback to inform product roadmap and service improvements
Ensure alignment with CCO Strategy for key accounts
Compensation/Benefits Information: (This section is only applicable to US candidates)
S&P Global states that the anticipated base salary range for this position is $70,817 to $90,308. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications.
In addition to base compensation, this role is eligible for an annual incentive plan.
This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here (https://spgbenefits.com/benefit-summaries/us) .
What We're Looking For:
Basic Qualifications
Bachelor's degree or equivalent
3+ years of post-graduate professional experience, ideally in account management, customer success, or sales and relationship management roles
Strong interpersonal and communication skills with executive presence
Proficiency in Microsoft Office and CRM tools
Preferred Qualifications
Previous experience working with hedge funds, private equity, or private credit clients
Familiarity with market data, analytics, and financial intelligence platforms
Demonstrated track record of driving renewals, upsells, and cross-sell initiatives
Consultative, strategic, and commercially minded
Intellectually curious and highly collaborative
Right to Work Requirements:
This role is limited to individuals with an indefinite right to work in the United States.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence .
What's In It For You?
Our Mission:
Advancing Essential Intelligence.
Our People:
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring and Opportunity at S&P Global:
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (https://www.spglobal.com/content/dam/spglobal/corporate/en/documents/careers/Corp_0525-Recruitment-Fraud-Alert.pdf) .
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:? EEO.Compliance@spglobal.com ?and your request will be forwarded to the appropriate person.?
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf ? describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\%20English\formattedESQA508c.pdf
20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
Job ID: 322273
Posted On: 2025-11-25
Location: Virtual, Virginia, United States
