Corporate Account Manager - Western US

BioFire Diagnostics, LLC. • United States, United States • 3d ago

The Corporate Account Manager's main mission is to establish and develop long term business relationships with Integrated Delivery Networks (IDN), Health Systems, VISNs and other key accounts within a defined geographical region in order to sustainably achieve high performance in terms of customer satisfaction, revenue and profitability.

Primary Duties

Establish strong relationships with key stakeholders at assigned key accounts.

Assess, clarify, validate and quantify the customer's existing and unmet needs on an ongoing basis.

Prospect, develop and implement strategies to penetrate IDN and VISN customers to grow total business value throughout customer network.

Work cooperatively in a matrix environment with local sales teams, regional business managers, MELs and other colleagues in order to advance and close opportunities system wide.

Develop an Account Plan with a two-to-three year ambition for revenues and profitability in coordination with the local sales teams and key customer stakeholders.

Review and align on key projects and priorities with the customer. Identify and lead the resources and KPIs needed to meet the mutually identified objectives.

Proactively lead the execution of the plan with customer inputs where appropriate.

Negotiate and implement Master Supply Agreements, terms and conditions, pricing, etc. for the assigned customer and key accounts as required.

Ensure the compliance of business activities meet the most stringent requirements of legal and ethical standards and current company policies.

Ensure customer knowledge is available and shared by maintaining customer records in accordance with company guidelines and tools.

Organize and lead regular internal and customer facing business reviews to monitor performance, uncover new opportunities, and identify and implement corrective actions as needed.

Support and participate in relevant conferences, trade shows and symposia in coordination with sales leadership and marketing.

Perform all work in compliance with company quality procedures and standards.

Perform all other duties as assigned.

Education and Training

Bachelor's degree required in Business or related field

Experience

6 years of direct sales experience within the IVD industry, including:

Demonstrated ability in meeting and exceeding defined goals and KPI's while gaining market share and driving profitable growth

Knowledge, Skills & Abilities

Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy.

Leading without authority through influence and guidance of others towards a common goal by using expertise, persuasion, and personal qualities to inspire action.

Business acumen to understand how a business operates and how to make it successful.

Effective and efficient problem analysis that leads to high-quality decisions.

Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture.

Manage and meet competing deadlines, requiring careful prioritization and time management to ensure all tasks are completed on time.

Critical thinking, using logic and reason to analyze information and make decisions in the workplace.

Influence change using skills and relationships to persuade others to adopt new ideas, behaviors, or processes.

Perspective to see the world from another person's viewpoint thus gaining new insights and finding creative solutions to challenges.

Effectively deal with ambiguity requiring adaptability, critical thinking, and proactive communication to navigate situations with limited details

Make timely decisions by quickly choosing effective solutions in high-pressure situations for optimal outcome

Priority setting that align with business objectives

Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity.

Organizing work and resources efficiently to ensure smooth operations

Planning objectives and strategies to achieve them within a set timeline

Working Conditions and Physical Requirements

Ability to remain in stationary position, often standing, for prolonged periods

Ability to ascend/descend stairs, ladders, ramps, and the like.

Domestic travel required 70 % of time

Location dependent the selected incumbent will be required to be masked while working in client locations for extended periods when on site in hospitals.

Ability to conduct client visits which entails the safe operation of motor vehicles, physically accessing customer facilities and frequent air travel in performance of assigned duties.

The estimated salary range for this role is between $130,000 - $186,000. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.

In addition, bioMérieux offers a competitive Total Rewards package that may include:

A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options

Company-Provided Life and Accidental Death Insurance

Short and Long-Term Disability Insurance

Retirement Plan including a generous non-discretionary employer contribution and employer match.

Adoption Assistance

Wellness Programs

Employee Assistance Program

Commuter Benefits

Various voluntary benefit offerings

Discount programs

Parental leaves

LI-US

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