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Customer Service Representative

Motion Recruitment Partners • Poway, CA • 13h ago

Poway, California

Onsite

Contract

$25/hr - $25/hr

Seeking a Customer Service Representative for a contract to hire opportunity.

Contract Duration: 3 months

Required Skills & Experience

Excellent communication and customer service skills are a must. Experience in distribution or manufacturing preferred.

Ability to multitask, prioritize and work under pressure while ensuring that departmental metrics and industrial standards are maintained.

Sound understanding of Microsoft Office applications, including Word, Excel, and Outlook. Ability to multitask within Microsoft Windows.

GED or high school depomia

What You Will Be Doing

Daily Responsibilities

Manage a high volume of emails and incoming calls from customers, ensuring that inquiries are responded to promptly, accurately, and professionally.

Respond to customer inquiries regarding products, provide quotes and handle order entry.

Place orders and provide order acknowledgements to customers in an efficient and effective manner, while ensuring sales targets are met

Work with third-party vendors to ensure that orders are processed and delivered on time, while meeting company standards.

Start process for returns and exchanges, ensuring that the customer's needs are met, while maintaining standards and departmental metrics.

Build and maintain lasting customer relationships by providing excellent customer care and driving repeat business.

Coordinate with production team on the manufacturing floor to ensure customer deadlines are met.

You will receive the following benefits:

Medical Insurance - Four medical plans to choose from for you and your family

Dental & Orthodontia Benefits

Vision Benefits

Health Savings Account (HSA)

Health and Dependent Care Flexible Spending Accounts

Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

Hospital Indemnity Insurance

401(k) including match with pre and post-tax options

Paid Sick Time Leave

Legal and Identity Protection Plans

Pre-tax Commuter Benefit

529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Jessica Eisenberg

Specialization:

Customer Support / Call Center / Client

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