Customer Service Associate

Walgreens • Smithfield, NC • 14h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1716790BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 424 N BRIGHTLEAF BLVD,SMITHFIELD,NC,27577

Full District Office Address: 424 N BRIGHTLEAF BLVD,SMITHFIELD,NC,27577-04674-09434-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 09434-SMITHFIELD NC

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Go to Apply

Industry X - Technical Teamcenter Architect - Manager

Accenture • Raleigh, NC • 1d ago

Management & Administrative

We are Industry X: We embed innovation, intelligence, and sustainability in the way the world makes things and the things it makes. Industry X enables leaders to act quickly and confidently as they pivot to the future. W...

1d ago

Go to Apply

Customer Success Specialist

Medicom Technologies • Raleigh, NC • 1d ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13123978 Medicom is looking for a highly motivated Customer Success Specialist to...

1d ago

Go to Apply

Branch Office Administrator

Edward Jones • Raleigh, NC • 1d ago

Management & Administrative

Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team . At Edward Jones, we are very intentional in calling our field associates branch teams...

1d ago

Go to Apply

Manager, Client Development Affiliate Marketing, Capital One Ad Solutions (Remote)

Capital One • Raleigh, NC • 1d ago

Management & Administrative

Manager, Client Development Affiliate Marketing, Capital One Ad Solutions (Remote) Capital One Ad Solutions is looking for a Strategic Client Manager to join the Partnerships Team. You'll be responsible for partnering wi...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.