Customer Service Associate

Walgreens • Carpentersville, IL • 3h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1716577BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 399 LAKE MARIAN RD,CARPENTERSVILLE,IL,60110

Full District Office Address: 399 LAKE MARIAN RD,CARPENTERSVILLE,IL,60110-02096-04502-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 04502-CARPENTERSVILLE IL

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Customer Service Representative

Crash Champions • Lombard, IL • 2h ago

Management & Administrative

Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The comp...

2h ago

Go to Apply

Logistics Operator I

Catalyst Acoustics Holdings • North Aurora, IL • 17h ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13122344 \ Position Title: Logistics Operator I\ Requisition Id: 1575\ Worker Cate...

17h ago

Go to Apply

Corporate Technology Strategy, Blockchain Senior Manager

PwC • Rosemont, IL • 1d ago

Management & Administrative

Specialty/Competency: Modern Digital Enterprise Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% At PwC, our people in strategy consulting focus on providing strategic guidance and insi...

1d ago

Go to Apply

Human Resources Coordinator

Catalyst Acoustics Holdings • North Aurora, IL • 1d ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13119887 \ Position Title: Human Resources Coordinator\ Requisition Id: 1600\ Work...

1d ago

Go to Apply

Manager Trainee

Menards, Inc. • Batavia, IL • 1d ago

Management & Administrative

Manager Trainee Job#:402131 Location:BATAVIA, IL Department:Store Opportunities Category:Manager Trainees Salary:Entry Level Apply To This Job Return To List Job Description Make BIG Money at Menards! Extra $3 per hour o...

1d ago

Go to Apply

Operations Manager

LEGOLAND • Schaumburg, IL • 1d ago

Management & Administrative

What you'll bring to the team Job Summary: The Operations Manager ensures that every guest enjoys a magical, memorable, world-class guest experience and that every member of our team embraces and exhibits our company val...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Mundelein, IL • 2d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

2d ago

Go to Apply

Full-Time Administrative Assistant

Farnsworth Group • Lisle, IL • 2d ago

Management & Administrative

Position: Full-Time Administrative Assistant Location: Lisle, IL Job Id: 3233 of Openings: 1 Join us and grow your career with a certified Great Place to Work for the last ten years running. We are a team of Engineers, A...

2d ago

Go to Apply

Customer Order Manager

Aston Carter • Rosemont, IL • 2d ago

Management & Administrative

Qualifications: 4+ years of recent management or supervisor experience within the manufacturing industry Proficiency in Microsoft Office Strong internal and external communication skills Technically savvy and comfortable...

2d ago

Go to Apply

Sales and Service Technician

Bridgestone Americas • North Aurora, IL • 2d ago

Management & Administrative

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete A...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.