Assistant Manager - Service Experience - Arrowhead Crossing Rack

Nordstrom • Peoria, AZ • 2h ago

Job Description

The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptional customer experience.

A day in the life...

Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experience

Assist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes

Develop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiatives

Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organization

Assist with protecting security and privacy of customer information including education, compliance and disposition of issues

Perform all Service Experience, Cash Room and Communication procedures as applicable

You own this if you have...

A t rack record of successful results, for example, strong productivity and achievement of goals

Strong organizational, delegation and follow-through skills

Clear and effective writ ten and verbal communication as well as strong interpersonal skills

The a bility to prioritize multiple tasks in a fast paced environment.

Proficiency in multiple operating systems such as, MS Windows, iOS and Android

A high school diploma, or equivalent (preferred)

We've got you covered...

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$16.60 - $27.00 Hourly

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\Overview\07-14\Full\Time_ES-US.pdf

About Us

We're a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we're building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you're a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe're committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!

Similar Jobs

Assistant Manager II

Family Dollar • Avondale, AZ • 2h ago

Retail & Hospitality

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t...

2h ago

Go to Apply

Store Manager

Family Dollar • Avondale, AZ • 5h ago

Retail & Hospitality

Store Manager We're seeking a Store Manager to join our team to lead associates, assist customers, and drive store sales. Responsibilities include, but are not limited to, the following: · Manage and oversee all aspects...

5h ago

Go to Apply

Dealer Services - AML/KYC Officer - Associate

JPMorgan Chase • Tempe, AZ • 13h ago

Retail & Hospitality

Join our Consumer & Community Banking division, a leader in credit card sales and deposit growth, offering diverse financial services. As part of the Anti-Money Laundering/Know-Your-Customer Controls team, you'll ens...

13h ago

Go to Apply

Starbucks Barista

Marriott • Phoenix, AZ • 20h ago

Retail & Hospitality

Additional Information Job Number 25187743 Job Category Food and Beverage & Culinary Location JW Marriott Phoenix Desert Ridge Resort & Spa, 5350 East Marriott Drive, Phoenix, Arizona, United States, 85054VIEW ON...

20h ago

Go to Apply

Retail Part Time Store Associate

The ODP Corporation • Phoenix, AZ • 21h ago

Retail & Hospitality

Overview As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable manner, crea...

21h ago

Go to Apply

Retail Part Time Sr. Store Associate

The ODP Corporation • Phoenix, AZ • 21h ago

Retail & Hospitality

Overview As a Sr. Store Associate - Part Time, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm...

21h ago

Go to Apply

Store Manager

Bridgestone Americas • Phoenix, AZ • 1d ago

Retail & Hospitality

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete A...

1d ago

Go to Apply

Manager Food Operations I

The Walt Disney Company • Phoenix, AZ • 1d ago

Retail & Hospitality

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and...

1d ago

Go to Apply

Network Install Technician, Infrastructure Delivery

Amazon • Tempe, AZ • 1d ago

Retail & Hospitality

Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers an...

1d ago

Go to Apply

Network Install Technician, Infrastructure Delivery

Amazon • Avondale, AZ • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.