Front of House Shift Leader

Pura Vida Miami • Costa Mesa, CA • 6h ago

We are a lifestyle brand!

We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate, yet fast and consistent, experience to our customers.

We love and take pride in what we do, and we currently offer an exciting opportunity to join a thriving and ever-growing brand in this industry.

PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTION:

Lead by example, demonstrating positivity and maintaining clear communication with the entire team.

Deliver outstanding customer service, actively addressing customer needs and resolving any issues or complaints with efficiency and professionalism.

Motivate and guide team members to surpass customer expectations, promoting swift and friendly service in a clean and inviting environment.

Ensure compliance with all food safety laws and sanitation regulations.

Assist the General Manager with enforcing and maintaining all procedures and policies of Pura Vida at the store level.

Responsible for covering all shifts and supporting stations.

Responsible for organizing, scheduling and supervising shifts of team members.

Assist the General Manager in monitoring employee attendance, punctuality, and time-off requests.

Assign duties to team members based on their roles and skills to optimize productivity.

Supervise employees and provide assistance with tasks as necessary to maintain operational efficiency.

Conduct performance reviews and provide feedback to both upper management and team members to promote continuous improvement.

Handle employee requests and address any concerns.

Train new and existing team members on their roles and responsibilities to ensure high performance.Uphold company policies, as well as health, safety, and employment standards.

Perform other duties as assigned to support overall store operations.

REQUIREMENTS:

Minimum 1 year experience in customer service in a hospitality environment (i.e. restaurant, hotel, etc.)

High School Diploma or GED required; 2 years of college preferred

Minimum 1 year of experience in management in a hospitality environment

Exceptional communication, organizational, and problem-solving skills.

Local/municipal requirements, such as Food Handler certification required.

Experience with guest services management and demonstrates leadership abilities.

Flexibility to work closing shifts and during weekends.

Must be able to frequently lift and or move up to 50 pounds

Bilingual proficiency (English and Spanish) is a plus.

Able and willing to close the restaurant as needed, by following all closing procedures.

BENEFITS:

Health & Wellness - Medical, Dental & Vision, and more!

Discounted Meals

Growth Opportunities

401(k) Plan with Company Match

$23-$25/hour + tips

The general nature and level of work being performed by persons assigned to this job classification are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, essential job functions, duties, skills required and other job requirements of personnel in this role. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Management reserves the right to assign or reassign duties and responsibilities to the job at any time.

Pura Vida Miami is proud to be an equal opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.

Agency Disclaimer

We've got this covered! At Pura Vida Miami, our Talent Acquisition team leads all hiring efforts internally. We do not accept unsolicited resumes from agencies, we mean it. Any resumes sent our way without a signed agreement in place (including those sent directly to our team or hiring managers) will be considered property of Pura Vida Miami and we won't be responsible for any fees. If you're interested in partnering with us, reach out to our Talent team first. We're happy to connect the right way!

CAPV2025

Similar Jobs

Kitchen Shift Leader

Pura Vida Miami • Costa Mesa, CA • 6h ago

Retail & Hospitality

We are a lifestyle brand! We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate, yet fast and consistent, experience to our customers. We...

6h ago

Go to Apply

Maintenance Technician II

Schwan's Company • Fullerton, CA • 15h ago

Retail & Hospitality

Starting Pay: $30 - $33.50 per hour Shift: Rotating Hours: 6am-3pm, 8am-5pm, 2pm-11pm, 10pm-6am What We Offer : 3 Health Plan options 2 Dental Plan options Vision ? Weekly Friday pay Earn up to 2 weeks paid time off your...

15h ago

Go to Apply

Retail Merchandiser

Acosta Group • Downey, CA • 21h ago

Retail & Hospitality

Retail Merchandiser General Information Company: CRO-US Location: DOWNEY, California, 90242 Ref #: 94278 Pay Rate: $ 17.28 Experience/skills and/or location may influence position wage rate Range Minimum: $ 17.28 Range M...

21h ago

Go to Apply

Retail Merchandiser

Acosta Group • Anaheim, CA • 21h ago

Retail & Hospitality

Retail Merchandiser General Information Company: CRO-US Location: ANAHEIM, California, 92806 Ref #: 109019 Pay Rate: $ 16.50 Experience/skills and/or location may influence position wage rate Range Minimum: $ 16.50 Range...

21h ago

Go to Apply

Food & Beverage Supervisor - Bouche

Spanish Peaks Mountain Club • Laguna Beach, CA • 21h ago

Retail & Hospitality

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the im...

21h ago

Go to Apply

Retail Sales Associate

Staples • San Juan Capistrano, CA • 1d ago

Retail & Hospitality

Sales Associates provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and incl...

1d ago

Go to Apply

Relationship Banker - Orange County Central Market - Bilingual Spanish Required

Bank of America • Santa Ana, CA • 1d ago

Retail & Hospitality

Relationship Banker - Orange County Central Market - Bilingual Spanish Required Santa Ana, California;Santa Ana, California To proceed with your application, you must be at least 18 years of age. Acknowledge Refer a frie...

1d ago

Go to Apply

Retail Technician

Clean Harbors • Compton, CA • 1d ago

Retail & Hospitality

Clean Harbors in Rancho Dominguez, CA is seeking a Class B Driver (Retail Technician) to provide comprehensive environmental services including collection and disposal of damaged, discarded, or recalled products; recycli...

1d ago

Go to Apply

Retail Technician

Clean Harbors • Compton, CA • 1d ago

Retail & Hospitality

1d ago

Go to Apply

RETAIL STORE ASSOCIATE

SAS Shoemakers • Orange, CA • 1d ago

Retail & Hospitality

Company Profile San Antonio Shoemakers (SAS), a San Antonio, Texas based privately held company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality co...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.