Customer Service Associate

Walgreens • Florence, KY • 12h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1716188BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Overnight

Job Function: Retail

Full Store Address: 8193 MALL RD,FLORENCE,KY,41042

Full District Office Address: 8193 MALL RD,FLORENCE,KY,41042-01413-05763-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 05763-FLORENCE KY

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Senior Customer Executive

Bimbo Bakeries USA INC • Cincinnati, OH • 3h ago

Management & Administrative

Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries US...

3h ago

Go to Apply

Wealth Management Consultant

Accenture • Cincinnati, OH • 4h ago

Management & Administrative

No industry can escape digital's disruption, especially not Wealth Management. Today's clients expect a whole new kind of experience that's more informed, more personalized, more transparent; and they want it more quickl...

4h ago

Go to Apply

Data & AI Supply Chain & Operations Strategy Consultant - Manager

Accenture • Cincinnati, OH • 7h ago

Management & Administrative

Preferred Locations: Chicago and New York Ciity Data & AI Strategy Consultant - Supply Chain We are looking for a Data & AI Strategy Consultant to join our Data & AI Strategy Consulting team, specializing in...

7h ago

Go to Apply

Department Manager

PETCO ANIMAL SUPPLIES STORES INC • Fairfield, OH • 7h ago

Management & Administrative

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the pla...

7h ago

Go to Apply

Data & AI Supply Chain & Operations Strategy Sr Manager

Accenture • Cincinnati, OH • 7h ago

Management & Administrative

Preferred Locations: Chicago, New York City Are you ready to shape the future of business through the power of technology, data, and AI? At Accenture, we are driving the complete reinvention of organizations, helping cli...

7h ago

Go to Apply

Category Manager

Bimbo Bakeries USA INC • Cincinnati, OH • 7h ago

Management & Administrative

7h ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Burlington, KY • 12h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

12h ago

Go to Apply

Customer Service Technology Business Consultant - CMT

Accenture • Cincinnati, OH • 12h ago

Management & Administrative

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most dis...

12h ago

Go to Apply

Customer Service Senior Supervisor

Citigroup • Florence, KY • 12h ago

Management & Administrative

The Service Sr. Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to ensure the...

12h ago

Go to Apply

Facilities Performance & Procurement Manager

ThermoFisher Scientific • Cincinnati, OH • 15h ago

Management & Administrative

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Thermo Fisher Scientific offers impactful work globally, empowering employees to innovate solutions for major challenges. How will you make...

15h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.