Back to Jobs search

Customer Service - Donor Support Technician

CSL Plasma • Dayton, OH • 12h ago

Responsibilities:

Responsible for preparing the donor, donor area and equipment for the pheresis process.

Prepares the autopheresis machine for the pheresis process.

Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.

Disconnects the donor when the process is complete.

Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.

Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.

Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.

Alerts Group Leader or Supervisor of donor flow issues.

Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).

Understands the policies and procedures associated with hyper immune programs at the center if applicable.

Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.

Maintains confidentiality of all personnel, donor and center information.

May be cross-trained in other areas to meet the needs of the business.

Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

Perform job-related duties as assigned.

Qualifications:

High school diploma or equivalent required

Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience

Must be able to perform basic math calculations

The expected base pay for this position at hiring is $13.70/hour - $15.75/hour. Please note this wage range reflects what CSL expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

Our Benefits

For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp .

About CSL Plasma

CSL Plasma (https://www.cslplasma.com/) operates one of the world's largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring (https://www.csl.com/) , a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (https://www.csl.com/) , headquartered in Melbourne, Australia, employs 32,000 people.

We want CSL to reflect the world around us

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL (https://www.csl.com/careers/inclusion-and-belonging) .

Do work that matters at CSL Plasma!

R-265804

CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. https://www.cslbehring.com/careers/eeo-statement

Similar Jobs

Flight Operations Base Manager

PSA Airlines, Inc. • Vandalia, OH • 1d ago

Management & Administrative

PSA Airlines, Inc. US-OH-Vandalia ID 2025-6302 Category Flight Operations Position Type Full-Time Overview Let your career take off with PSA Airlines About PSA PSA Airlines, a wholly owned subsidiary of American Airlines...

1d ago

Go to Apply

Auto Care Center Service Manager

Walmart • Franklin, OH • 1d ago

Management & Administrative

Hourly Wage: $19 - $32 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Addition...

1d ago

Go to Apply

Driver/Shipping Clerk

Lahlouh • Monroe, OH • 1d ago

Management & Administrative

Lahlouh's business model is built on solving end to end supply chain problems not simply processing transactional print orders. Lahlouh is a partner that focuses on developing collaborative, comprehensive solutions that...

1d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Lebanon, OH • 2d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Lebanon, OH • 2d ago

Management & Administrative

2d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Monroe, OH • 2d ago

Management & Administrative

2d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Middletown, OH • 2d ago

Management & Administrative

2d ago

Go to Apply

Operations Manager

CVS Health • Tipp City, OH • 2d ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

2d ago

Go to Apply

Infor Supply Chain Consultant

Deloitte • Dayton, OH • 2d ago

Management & Administrative

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join...

2d ago

Go to Apply

F-35 Operations Center Logistics Items Analyst (Entry-Level/Weekend)

Lockheed Martin • Dayton, OH • 2d ago

Management & Administrative

Description: Enjoy a new and rewarding career with Lockheed Martin Aeronautics Field Sustainment as an Entry-level F-35 Operations Center Logistics Items Analyst at our Wright-Patterson Air Force Base facility in Ohio. O...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.